The room was dreary and smelt slightly damp due to the shower not having any extractor, the curtains didn’t fit the windows and 2 single beds pushed together do not make for a comfortable sleep. But all of that pales into insignificance following the events of the night of Saturday 23rd June. Faced with a 6 hour journey home on Sunday morning we decided to have an early night and returned to the hotel and to our room just before 11pm. Our room, Number 1, was on the ground floor and below us was the pub that the family run as part of the hotel. The room was vibrating with the noise from the sound system and so after 5 minutes my partner went down to the bar to complain about the level of music and ask for it to be turned down. The music was turned down…..for about 5 minutes when it was turned up even louder.
I then went to the reception to try to summon the attention of the owners to again complain about the level of music. I met with Steve on the stairs and we returned to reception. Steve was drunk, he did not like the fact that we were complaining about his “Party” (6 people in the bar) and clearly thought that people should only come to Torquay to get blind drunk and Party, I have been visiting the South Hams at least 3 times a year for 31 years due to having family in the area. Steve could not be reasoned with, he was invited into our room to listen to the unacceptable level of music and declined and shouted at me “ILL GIVE YOU £200 AND YOU CAN GET THE [--] OUT OF MY HOTEL” It was raining and we did not want to leave at that time of night having no where else to go. The circumstances for us being in Torquay were explained to Steve and we agreed that the music would remain on till 1130. True to his word the music was turned down at that time but could still be heard from the room into the small hours.
If you do decide to book into this hotel make sure that you do not get the ground floor rooms unless you have hearing problems and whatever you do, don’t complain to Steve when he is under the influence unless you as a customer want to be verbally abused.
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- Also Known As:
- Yardley Manor Hotel Torquay, Devon