I totally disagree with many of the bad reviews on here. We stayed for 4 days (3 nights) with 2 10 year olds and a disabled lady. On arrival the staff were waiting to greet us, very polite and friendly welcome. Told to leave our bags by reception and they would be taken to our rooms for us. When checked in my parents room was in the basement area of the hotel and although it did smell of damp it was quite pleasent. However, because my Mum is disabled we asked for a room change to the ground floor as she struggled with the stairs. We were given an alternative room immediately and staff even came to the room to move all luggage for us - great service! Food was VERY good, waiting staff pleasent and very helpful with any queries you have. Although very small the children LOVED the pool. Outside area is really nice and relaxing. Entertainment on the 1st 2 nights was so funny - but only because it was so bad! No fault of the owners, just bad singers with even worse jokes. Entertainment on 3rd night was FANTASTIC!!!!! Someone has said the drinks are expensive in the bar, but they are the same as the local pubs: £3.50 a pint, Wine £3.50 large glass, glass of coke £1.20. Overall the staff go out of their way to ensure you have an enjoyable stay.
- Official Description (provided by the hotel):
- Situated in Torquay, South Devon, at the Heart of the English Riviera, this family run no smoking hotel is perfect for exploring the surrounding Devon coast and countryside. The Bancourt is open all year and offers great value for money. The hotel makes an ideal destination for groups, individuals and families, whether you are looking for a short break or holiday. You can relax and make use of the hotels facilities. We have a large secluded gardens, WiFi available at no charge and Car Park. ... more less
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- Also Known As:
- Bancourt Hotel Torquay, Devon