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Hotel Richmond
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Reviews (403)
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All reviewsgrand uksea viewchristmas decorationspleasant stayexcellent value for moneycoach partytea and coffeesea fronttown centrecannot faultbed and breakfastwarm welcomelovely roomyogurtbrianbalconybay
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278 - 283 of 403 reviews
Reviewed 24 May 2014

I arrived early and as my room was ready i given the key to room 11 with a stunning view towards the bay, All the staff were excellent and the meals were aswell, The commual area was very clean, The managers Fernando & Sam were allway willing and very helpfull, Bar prices were good, I stayed at the hotel from 16th May to 19th May 2014, If your looking to stay in torquay this is the hotel for value all round. Gerry

Room Tip: Pay the extra and book a sea view room
  • Stayed: May 2014, travelled solo
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11  Thank Gerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this reviewResponded 21 August 2014

Dear Guest

Thank you for taking the time to write a review about our hotel.
We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

We used the Hotel Richmond as a base to attend a christening in torquay.Staying on Saturday 17th may '14. We booked 2 family rooms (#19 & #25) for our family of 6. Room 25 was above 19 and both were looking onto front entrance. As it is an old building the windows are single glazed and from midnight to 4:30 am there was a constant stream of taxis pulling up, doors slamming and then the obviously intoxicated guests standing out the front of the reception smoking and talking. We could literally hear whole conversations (f@#$ this and lots of c words in one groups case) as though they were in the room!! Then the teeth clenching door slamming and inconsiderate yelling as they walked through the hotel. At 4:30 am my husband went to reception as we hadn't slept one wink. We finally fell asleep sometime around 5! We had a very long day at my nephews christening then my poor husband drove us 4 hours home. At breakfast it seemed like we were the only family there! The rooms were also very dated and drab but were clean. The girls in restaurant at breakfast were very friendly. Worst hotel stay for us ever!

  • Stayed: May 2014
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7  Thank dandsknowles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this reviewResponded 21 August 2014

Dear Guest

Thank you for taking the time to write a review about our hotel.
We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

We stayed in a family room on the 3rd of may as wycombe were playing torquay the room was lovly the view amazing allready booked to go back in about six weeks cant wait if u want a cheap good hotel go here .

  • Stayed: May 2014
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2  Thank fionarussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this reviewResponded 21 August 2014

Dear Guest

Thank you for taking the time to write a review about our hotel.
We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Arrived early so we were not expecting to be able to check in however the lady at reception confirmed that our room was available and we were in our room before we new it. What a room! It was large with wonderful sea views plus the added bonus of a balcony with table and chairs. It was great to be able to sit out with such a wonderful view. We paid just £135 for 3 nights which is exceptional value for money. The bar area is comfortable to relax in with no piped music! I believe there is often entertainment provided in the evening. Just a 15 minute stroll and your at the harbour front and town centre. This is a great hotel to stay at if your looking for great value in a comfortable, albeit slightly dated hotel that's close to the town centre. The General Manager on duty when we arrived couldn't have been more helpful and she offered a very warm welcome. All the staff we had contact with were friendly and professional. A great stay.

Stayed: May 2014, travelled with friends
4  Thank JNB1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this reviewResponded 21 August 2014

Dear Guest

Thank you for taking the time to write a review about our hotel.
We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

Excellent value for money, Had a room with a see view and balconey. Hotel and room very clean and the staff were very friendly. Had a pool room with two tables (50p a game) Ten minute walk to the Harbour.

  • Stayed: April 2014, travelled with friends
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3  Thank Philip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gemma A, Guest Relations Manager at Hotel Richmond, responded to this reviewResponded 21 August 2014

Dear Guest

Thank you for taking the time to write a review about our hotel.
We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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