We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel needs a update !!!!!!!”
Review of Trecarn Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Trecarn Hotel
Ranked #87 of 87 Hotels in Torquay
Sunderland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel needs a update !!!!!!!”
Reviewed 11 November 2012

Having just returned from this hotel, i would like to say it leaves a lot to be desired. Our shower and hand wash basin was leaking badly, having reported it 3 time in one day the only repair the hotel could come up with was to wrap towels around the washbasin and also around the base of the shower. The smell was disgusting, guess what they did to try and eliminate was to spray the room. Also, the service in the dining room was anything but good, there was only 1 girl serving approx 14 tables. We actually walked away from the table after waiting for three quarters of an hour between starters and main meal. The young girl who was serving us was lovely, she did her best, but under the circumstances it was too much for her. All in all i would not recommend this hotel as it is, a update is needed threw out.!!!!!!!!

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3441131701175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 22 November 2012
Sorry you didnt enjoy your stay with us. I was concerned to read that your maintenance issue was not attended to as we do try to do this as soon as possible. We do operate to the industry standard template in our type of hotel with 24 guests to each member of staff and encourage guests to enjoy their meals at leasure. I hope you will consider trying one of our other Bay hotels in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,181 reviews from our community

Traveller rating
    140
    343
    247
    167
    284
See reviews for
169
700
46
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (423)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
England
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2012

Food was good but always late and lukewarm because of poor waitress service. The rooms were clean but very tired and needed upgrading and decorating. We travelled with National Holidays and had great journeys at all times and Sharon our driver was excellent and very knowledgeable about the journeys and trips we took. Overall good value for money.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grandadaykool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 9 November 2012
Thank you for your recent review. We do get a lot of compliments for the food and our chef has worked with me for nearly 17 years (Im getting old!!) so I know I am lucky to have him as part of the team. I was disappointed to read that service was a bit of an issue for you so I am sorry you expereinced some delays. It can be quite hectic when we have 230 guests all sit down at the same time and we do encourage a staggered meal time so it doesnt feel so rushed. Hopefully you will consider visiting us again in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontefract, United Kingdom
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 November 2012

We stayed here for 3 nights on an inclusive deal which was worth every penny. The hotel is in a nice part of Babbacombe (outskirts of Torquay)..The area has larger hotels and homes..
no cheap and nasty b & b's here we think.
The hotel rooms were adequate and clean and we had no complaints really. Had tea and coffee replenished every day. Bathroom was ok, shower not wonderful but ok.(Though we did have a problem with hot water one day).
The dining room was well done out with a modern colour scheme and looked nice. The food and the service were all reasonably good too, food nothing fancy but all edible. The staff were very efficient and looked after everyone quickly enough.
The bar and entertainment area was also modern decor, large screen TV etc but got busy with people as showtime got nearer and although there were plenty of seats, some could not see the acts. Bingo was played every night and a small quiz to keep us entertained and then a singer of some sort. We saw a Neil Diamond tribute act whilst we were there..he wasn't on long but he was quite good. ...other singers were only mediocre at best.
There is a little main street in Babbacombe with a few shops but not many. Along the walkway across the sea cliff top there are a few eateries/bars (part of hotels) so enough to keep you occupied for the few days we were there.The area felt quite select and not run down at all. A quaint little Devon village really.
We enjoyed our stay on the whole..met some nice people travelling down on the coach too, so all in all worth every penny for our nice short break.

Room Tip: There are front facing rooms but only over the car park so not worth paying etxra for I would think...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Janbilly32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 9 November 2012
Thank you for your kind review. It is always a pleasure to read and reply to these type of comments. We are very lucky to be in Babbacombe as it is a lovely part of Torquay and I hope you consider visiting us again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2012

we spent last weekend at the trecarn and for what we paid didnt expect much but on arrival we were made to feel VERY welcombe we had a refurbished room which was very nice although the bathroom was really old fashioned it was very clean my only gripe was the telly i couldnt get it to work but it was replaced within the hour although i still couldnt get much of a picture. my room was really warm and i was given a fan nothing too much trouble the staff here are excellant the food was lovely full english toast tea coffee cereal grapefruit prunes heck of a choice and all proper kellogs tetley etc...3 courses for evening meal choice of 3 starters 4 mains and desserts all nice and hot and veg served seperate which i like plus glass of wine with dinner (seved with a smile and nothing to much trouble by ferry our waiter) and 4 drinks vouchers in the evening and entertainment which on the first night was brilliant a lady (i think she was called suzy)who did the bingo the quizz and the entertainment she really was great you could tell she wanted us to have a good time and she enjoyed what she was doing unlike the bloke on sat who was rubbish and and sunday neil diamond tribute was on and off in less than 40 minutes we will be back had a great time and met some lovely people.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 1 November 2012
I always enjoy responding to a review that ends with "we will be back"!!! Thanks for taking the time to post and let us know how much you enjoyed your recent weekend with us. Again, great feedback for the staff which always makes their day. Thanks once again, and we shall look forward to welcoming you back to the hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 October 2012 via mobile

Returned after last time. Still a cheap weekend away but food gone down hill since last year. Portions smaller & not as good as before. At the end of the day still had a good weekend. Bit like faulty towers. One of days couldn't.get any hot water will be trying a different hotel next year

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 25julie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 1 November 2012
Sorry to read that you were disappointed with the menu this visit, we are always happy to give larger portions if required. We have experienced some problems with the hot water due to a recurring fault with one of the boilers, but I hope this is now sorted! I hope you will consider revisiting and let us provide you with some hearty meals!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 October 2012

Just returned from the trecarn bay and had a fantastic time don't always take In what you read on the reviews we went from Friday 26th till Monday 29th October rooms were really good and very clean meals at breakfast and evening meal you had plenty choice waitress service well what can i say they work really hard and very cheerful especially angel lovely girl entertainment very good and the choice of drinks is excellent carling later stowel wine worthington beer spoilt for choice holiday overall was excellent can't wait to go back next year thanks to all the hard working staff x

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elaine19730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 1 November 2012
Thank you for your kind review. The staff always enjoy positive comments about their hard work and I will certainly pass these on. I note that you are planning on revisiting us, so we shall look forward to welcoming you back here at the hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton Aycliffe, England, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 October 2012

Just returned from the Trecarn and would not return. We stayed in room 217 and I don't know how they can charge for this room. The bathroom ceiling was black with damp, the bedroom curtains were the same. The bath fittings left a lot to be desired and need replacing. The service in the dining room was terrible. We had the waitress nearest to the kitchen door but she took forever, even needed a pen and paper for tea and coffee orders for 6 of us.Television in room stopped working Wednesday, by friday still not sortred.
Our National driver Les was really good and we went on some lovely trips out. shame about hotel its the worst one we have stayed in on National Holidays

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emma90_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveKing1969, General Manager at Trecarn Hotel, responded to this review, 1 November 2012
Sorry to read your review and note you found the hotel not to your liking. We do have the Coast & Country Hotel division which may be more to your liking. We do strive to refurbish over a period of time and I am hoping to do some more rooms this winter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Torquay hotels

Show Prices
Show Prices
Show Prices
Hotels you might also like...
Travellers also viewed these Torquay hotels
1.2 mi away
Rainbow International Hotel
1.2 mi away
Bay Tor Park Hotel
Bay Tor Park Hotel
#25 of 87 in Torquay
485 reviews
1.2 mi away
Cavendish Hotel
Cavendish Hotel
#54 of 87 in Torquay
751 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Ashley Court Hotel
Ashley Court Hotel
#82 of 87 in Torquay
374 reviews
1.1 mi away
Hotel Richmond
Hotel Richmond
#69 of 87 in Torquay
349 reviews
1.3 mi away
Marquis Hotel
Marquis Hotel
#38 of 87 in Torquay
349 reviews
Show Prices
Show Prices
Show Prices

Been to Trecarn Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Trecarn Hotel

Property: Trecarn Hotel
Address: Palermo Road, Torquay TQ1 3NW, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #87 of 87 Hotels in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Trecarn Hotel 3*
Number of rooms: 126
Official Description (provided by the hotel):
Located in its own grounds in a quiet residential area, the Trecarn hotel is just a short stroll from the Babbacombe Downs and the delightful village of St Marychurch. The ground floor public areas of the hotel were the subject of an extensive refurbishment which has been very well received by our guests. The hotel now benefits from well-appointed lounge areas, large entertainment suite and bar. The restaurant has been completely re-styled and now offers a spacious and contemporary dining experience. After enjoying the renowned entertainments the hotel has to offer, you should also sleep better than ever as we have also refurbished 62 of the hotel's bedrooms! The Trecarn Hotel is ideally placed for exploring the surrounding area of Torbay and the delightful South Devon Coast. There is an excellent bus service taking you to town centre and beyond. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Priceline, Traveltool, S.L.U., Superbreak UK, Odigeo, Hotel.de and HotelQuickly so you can book your Trecarn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trecarn Hotel Torquay, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing