We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“wonderful place well done”
Review of Riviera Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Riviera Hotel
Ranked #57 of 87 Hotels in Torquay
hayling island
1 review
“wonderful place well done”
Reviewed 29 November 2010

my mum has just came back from the rainbow hotel,and had a wonderful time and all the bad report's about this place .are from the staff that worked thair when the hotel was run by the old owners ..this place is being done up room by room as you could understand diy on a big scale like this takes time and thay have done so much and its wonderful ...my mum and the coach load.. all said.. that thay will be going back,and all thair is to say is well done to the new owner's and keep up the good work .....

  • Stayed November 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doddee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

942 reviews from our community

Traveller rating
    173
    322
    199
    109
    139
See reviews for
153
404
46
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (327)
Date | Rating
  • English first
  • Norwegian first
  • Polish first
  • Any
English first
Plymouth, United Kingdom
1 review
Reviewed 29 November 2010

probably the most shoddy accommodation I have stayed in. The carpets were filthy and there was mould around the window frame and it smelled of damp. It was in need of a complete re-furbishment when I was there. There was no restaurant, only a canteen where food was served buffet style but was dried out at 8:30pm under the blazing heat lamps. Stay clear- stay somewhere else!

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tailyour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Torquay hotels

Southampton, United Kingdom
1 review
Reviewed 25 November 2010

After reading the reviews we were a bit concerned about what to expect from our visit to this hotel in Torquay,to the degree that we were thinking of cancelling our booking.
We'd just like to say that we were so glad we didn't.We thoroughly enjoyed our time at the Rainbow.
The staff were so friendly and helpful,the service was excellent and the food was fantastic,the entertainment was good and our whole time there was superb value for money.
We'd just like to thank everyone at the hotel for making it a great week for us and our friends.We were there for the tinsel and turkey and wouldn't hesitate to book up to go again.I can't think for the life of me think what people expect for their money,we couldn't fault it for what looking for,a fun break away for a few days with friends.many thanks.

  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gordy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pevensey, United Kingdom
1 review
Reviewed 21 November 2010

Our friends who visit the Rainbow Hotel 4 times a year suggested to us that we should take a break, and visit the Hotel. We where pleasantly surprise, a clean and comfortable room, a good breakfast and dinner every day for only £89 for 4 nights. How do they do it? Also a good fun entertaiment show every night. Well done to all staff, we will be back.
P. J. Buckingham
Pevensy Bay
East Sussex

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pamJB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Margate, United Kingdom
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 November 2010

we would like to say that we had a very happy and relaxed break the staff was very helpful and friendly and the food was ample and well cooked with one of us being a vegetarian there was plenty to eat we will go back again. a thank you to all the staff

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peter_dollery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hull
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 November 2010

I have stayed in many "budget hotels" but this is just the wrost ever. Our room was absolutely filthy and all the furniture within needed replacing, there were hairs in the bath,found other peoples rubbish in our draws, did not have any coffee or tea in the rooms I think the hotel does not have a housekeeper. From the minute i checked in I could tell the reception staff did not want to be there. When I brought these points up to a small lady wearing a scruffy suit I believe the reception manager she was nothing but useless. When I asked about a manager I was told the manager never worked a weekend, which I find ludicrous. Although i'm surprised the place had a manager considering how useless the majority of the staff where.
After our problems we went to the bar where we were just snared out by a girl who was sat down in the guest area when we came in and we actually had to ask her if she was serving before she pulled herself off her phone and served us,again terrible customer service.
The only good staff we came in to contact was the restaurant we got a very nice warm welcome from the Restaurant Manager who was dressed smartly and had something about him who showed us over to our table, and could not do enough for us for during our meal even got us tea for our room from overhearing our moans and organised the other staff very well we never had to wait for our plates to be cleared . I feel he was too good to work in the hotel in honesty. The food was ok but nothing inspiring.
after this we went back to the bar where we met the scruffy bar manager who also obviously did not want to be there when we told him about the staff on the phone he just shugged his shoulders maybe the restaurant manager should run the bar infact the whole hotel as well as this guy was shocking.
I could go on but I can't be bothered. Shocking do not stay here

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DannyJonesHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gosport, United Kingdom
1 review
Reviewed 29 October 2010

The restaurant looked like it has been just decorated. The staff were friendly. The food was top class. the hotel was clean and tidy.Location was very good. We also found the swimming pool in good condition and clean. How people can complain about this place beats me. if they want 4 or five star they will pay a lot more.
The only thing we found wrong was some of the bedrooms were dated but in all this hotel was excellent value for what we paid for.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Torquay hotels
1.2 mi away
Trecarn Hotel
Trecarn Hotel
#86 of 87 in Torquay
1,235 reviews
0.1 mi away
Cavendish Hotel
Cavendish Hotel
#56 of 87 in Torquay
814 reviews
0.2 mi away
Ashley Court Hotel
Ashley Court Hotel
#84 of 87 in Torquay
396 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Lincombe Hall Hotel
Lincombe Hall Hotel
#10 of 87 in Torquay
631 reviews
0.2 mi away
Riviera Lodge Hotel Torquay
0.4 mi away
The Grand Hotel
The Grand Hotel
#35 of 87 in Torquay
2,369 reviews
Show Prices
Show Prices
Show Prices

Been to Riviera Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riviera Hotel

Property: Riviera Hotel
Address: Belgrave Road, Torquay TQ2 5HJ, England (Formerly Rainbow International Hotel)
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #57 of 87 Hotels in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Riviera Hotel 3*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, Ebookers, Evoline ltd and LateRooms so you can book your Riviera Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rainbow International Torquay
Hotel Rainbow International
Riviera Hotel Torquay, Devon

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing