Just returned from four days at Rainbow International Hotel Torquay and though there are some considerations for improvement there was nothing that detracted from a very enjoyable stay.
On arrival our driver asked us to stay on the coach while he let the staff know we had arrived. After returning to let us know they were ready for us and that we did not need to take our cases to book in, we had a run on rails reception, total professional, greeting, keys and direction to room. We got to our room and soon afterwards so did our luggage. The room had all we needed for en suite and self made beverage if needed.
So settled and now to dine, back down stairs to a roomy and well laid out Dining Room. The waiting staff were helpful, though it was self service, the choice of meals were always good with about three meats, associated fresh vegetables and an oriental choice. I am not vegetarian so did not know if this was available. Following the main meal there was a good choice of desert and just like the main meal the layout was clean and there was no mixing of product in serving dishes, so refreshing after some examples from abroad. Though my wife and myself popped out to explore our surrounding, the next hotel discovery was the entertainment. Though somewhat basic, we were entertained by Trisha for the first evening and she made us all welcome and special throughout the Bingo and her entertainment night. What a great finish to a great first evening.
There were some, wish it was better, considerations as I mentioned. There is only one lift to serve six floors, this can be annoying if you are waiting for it to accommodate guests going to meals at similar times, though it is offset by the reception and facilities floor, Ground, being at level three so only having a max of three floors to negotiate. The hotel itself could benefit from explaining this rather than the guests discovering it at various stages. Weird but some of our party only noticed that the lift went down if you selected TWO or ONE on the fourth night. Being a non smoker it is annoying that the Hotel does not enforce a no smoking policy at the main entrance, where smokers commonly gathered, meaning non smokers have to pass through their fug. The building could possibly benefit from a décor refresh but having encountered various health and safety nightmares abroad, the hotel was at least safe and clean and sincerely helpful in supporting it’s clientele.
Break standard followed the same status as the evening meal and set you up with a positive start to your day, the choice was close if not better than exceptional, with some of the best bacon I have seen and enjoyed, ever.
The rooms were tidied every day and the bed linen was always of a clean nature. The entertainment was not the same on Wednesday and was a little impersonal as it consisted of a disco, this said the venue for the disco was the best of the entertainment provided. Staff support was nothing less than expected throughout the stay and as with arrival departure also provided for bags being picked up from your room and loaded to your transport.
Obviously this was an out of season visit but I would not discourage anyone from visiting this hotel and I think the same would be said by any of our party. For February, I have been to places that rely on their weather for heating and therefore skimp on providing heat in colder seasons, this hotel ensured we were comfortable in all respects including heated water and room heating
Everything provided a brilliant experience for an away trip and some of the wish it was different even provided its own level of entertainment.
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- Also Known As:
- Rainbow International Torquay
- Hotel Rainbow International
- Rainbow International Hotel Torquay, Devon