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“Welcome to the 1970s”
Review of Ashley Court Hotel

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Ashley Court Hotel
Ranked #82 of 87 Hotels in Torquay
Dorchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Welcome to the 1970s”
Reviewed 14 March 2011

3 Day half board break. I was a little pensive about what it was going to be like, and how right I was.
Negatives.
The hotel looks and feels old and tired. No wifi, hit and miss hot water, mould in shower head, some staff who really didn't seem to care or it was all just too much for them, restaurant like old school dining hall, food a bit like standard institutional catering (BUT, quite good all the same), nightmare car park.

Positives.
Reasonable location, easy access to town center (A map would have been nice), cheap drinks in bar, entertainment quite good, waitresses very efficient, fairly good price.

Would I stay again ? Probably.

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pigfarmer99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Any
English first
Chatham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2011

Just stayed at the Ashley Court for the weekend and would never go back. The food and restaurant service were good which is the only reason the rating wasn't lower. The whole hotel looked and felt "tired". The kettle in our room stank and there was only one cup (in a twin room). We were "brushed off" when we reported this because another party were arriving although the kettle was replaced but still only one cup until we mentioned it again the next day. No hot water in the morning on both days of our stay. When we reported this the manager was incredibly surly and defensive and gave every appearance of not caring. I couldn't urge anyone thinking of staying here strongly enough to think again and go somewhere else.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HalVIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2011

Stayed at this hotel in 2010 , and can say I have never had such bad customer service in all my life , 6 of us stayed all ranging from diffrent age groups. The managment were very rude , food poor and cleanliness dreadfull! We were all seated seperate at dinner and served cold food, rooms were dirty and when asked if we could have beds changed at 4pm this didnt get done untill we were ready to go out at 10:30pm. Also the way I was spoken to by the "manager" was dreadfull , and if I spoke to someone like that in work I would no longer have a job! ..I would highly recomend Torquay to anyone as such a lovely place , but deffinetly at a diffrent hotel.

  • Stayed September 2010, travelled with friends
    • Value
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Helpful?
1 Thank Swansea83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
Reviewed 1 February 2011

Went on a break with Leisuretime again.
We have been to Torquay before but not stayed at this hotel. Met some people on another Leisuretime trip who said that we should try it. We were really happy with the hotel. The staff were so friendly and the atmosphere was great. Food good, lots of fun in the evenings and our room was clean. Can't fault it.
Will probably go back in the summer.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank karen9959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2010

on first entering our room it smelled of stale cigarette smoke the room was unkempt and very dated,furniture was like something out of a jumble sale.dont expect duvets all you will get will be a blanket and sheet!!!!!!management unfriendly,waiting staff were good though.if you want a cheap and tacky holiday i can recommend this hotel.torquay was lovely but this hotel is in the 20th century and in dire need of bringing into the 21st century.we will be visiting torquay again but NOT staying at the ashley court.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank scobbyo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinckley, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 November 2010

arrived 1 November and found it was a tinsel & turkey break,and fully decorated for the occasion,with a mince pie and sherry reception.Hotel was very clean,and at dinner found an extensive menu,food abundant and very well cooked and presented. Breakfast followed a
similar pattern.

Bedrooms were warm and comfortable,and evening entertainment well above average.

It was quite obvious that this hotel certainly puts the interests of its clients first and ensures they enjoy the experience.

Will be my first choice if I visit Torquay again.

  • Stayed November 2010
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank cojoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 October 2010

We arrived a bit later than expected and were thus rushed thru to the dining room.
There was absolutley no problems with my room other than the kettle which wasn't working on arrival but was replaced as soon as i mentioned it. Everything was clean and rooms were serviced everyday.
The staff were pleasant and our waitress was excellent. The food was good, my only quibble was that the veg was a bit overdone for me.But there was plenty of choice and we even got wine with the Saturday night meal!
Overall a good 2 star hotel.... if you want 5* go somewhere else, but if you want a value for money hotel with good staff and food, give it a go.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raveninblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashley Court Hotel

Property: Ashley Court Hotel
Address: Abbey Road, Torquay TQ2 5NP, England
Region: United Kingdom > England > Devon > English Riviera > Torquay
Hotel Style:
Ranked #82 of 87 Hotels in Torquay
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ashley Court Hotel 2*
Number of rooms: 83
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Also Known As:
Ashley Court Hotel Torquay, Devon

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