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“Excellent Hotel Staff” 4 of 5 bubbles
Review of Bay Tor Park Hotel

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Bay Tor Park Hotel
Ranked #23 of 89 Hotels in Torquay
Certificate of Excellence
Sunderland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent Hotel Staff”
4 of 5 bubbles Reviewed 4 February 2012

Just returned from Shearings trip (thanks to Wayne, our great driver). Enjoyed our stay at this hotel thanks to excellent staff. Ladies behind bar do excellent job and we were served meals by Tyler who was extremely polite and efficient. Entertainment also very good (thanks to Susie B) - enjoyed every night and met some lovely people. Staff really are a credit to this hotel. We found our room to be spacious and clean and although some guests were complaining of cold, we did not find this a problem. Meals were ok bearing in mind this is only a 2 star hotel, although have had better at other Shearings hotels. Only real complaint is that at times meals could have been warmer. Hotel is about 15 minute stroll from centre but bus also runs just over road. All in all good value for money and would definitely return.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank JoanSunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 27 February 2012
Thank you very much for taking the time to place your comments on trip advisor. The staff thank you for your very positive comments. Please come and see us again when the sun is shining and the outside patio is full of guests enjoying the sunshine.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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468 reviews from our community

Traveller rating
    154
    188
    86
    29
    11
See reviews for
46
292
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1
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Any
English first
Sleaford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

We are looking forward to our holiday, I see the latest review is not very good, I find people like this very demanding I run an apartment in Torrevieja Spain and occassionally get customers arguing in this vain.

Compensation culture,

£99 each we pay now I and my wife are not expecting the Savoy.
For that we get half board free drinks and entertainment nicely heated room hot and cold running water en-suite with maid service fresh clean towels daily if we wish TV coffee etc waited on hand and foot coach trips no driving worries or concerns so this for my pocket is 5 star treatment this is not our first holiday and not the last but you can always find some people gripped by wanting more..... They got £50 off there next holiday.....

Please consider what you get what you pay, see you on 30th January

David Tomlinson
Sleaford

Shearings Please submitt this review I haven't been there yet.

Stayed January 2012, travelled as a couple
Helpful?
9 Thank david t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 27 February 2012
Thank you for your comments I sincerely hope that we lived up to your expectations. PLease let us know and hopefully we'll see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 22 January 2012

worst holiday ever,trips were too long,room was awful,rain was coming in the window frame!!!all night!!,the carpet was stained,the food was nearly always cold,and the drinks you couldn't get unless you took your glass back,no empty glass no beer!!!!never again,we complained to shearings,it took them4 weeks to get back,they sent us £25 each off another holiday with them,never again with shearings,dont go to this hotel.I think we should have got some of the money back,we dont want vouchers,we wont go with shearings ever again!!.

Room Tip: i dont believe there is one
See more room tips
  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
10 Thank dozz-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stoke on trent
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 11 December 2011

we were in a disabled room, behind the stage.the noise each night was horrendous, we could not hear the tv or go to sleep until after the entertainment finished. Bathroom was not suitable for walking disabled,the sink was too low,the taps too big for sink, water went everywhere! grab rails rusty and unsafe. However the food was good, the restaurant and bar staff excellent. When we complained about being woken up by loud music after midnight the manager was most unhelpful. WE won't be going back there.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank anne marie t t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

My partner and I went on a Shearings 5 day break to this hotel. Althogh the journey was long the drivers all had a very good sence of humour and the holiday started as soon as we boarded.
When we got to the hotel we were plesently supprised.It was clean bright and welcoming. Our room was at the top of the stairs on the first floor and was a very generous sized room (Room 9).
The Staff at the hotel were all very professional and nothing was too much trouble for them. If you have a healthy appetite then all you need do is ask for a large or double portion and you will get it. Sharon was esspecially helpful and nothing was too much trouble.
The Bar staff are the most wounderfuly helpfull and happy staff you could ever meet and the evenings entertainment was very good even though we did not win at Bingo

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 27 February 2012
We aim to please. So pleased you had such a good holiday, thank you for your comments about the staff. Please come again and try your luck at bingo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 December 2011

just returned home from torpark what a fantastic time my husband and i had our room was spacious , very clean and warm, the food was lovely , the entertainment was good especially the comedian on the wednesday night and the staff were all very friendly always laughing and could not do enough for us thank you all at the torpark see you next year

Room Tip: rooms on 1st floor
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank edwina r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 27 February 2012
Thank you Edwina for your comments. I passed on your praise to the Wednesday cabaret who more than appreciated it. Thank you for taking the time to post, see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 November 2011

just back from torpark with shearings what a great time we had our coach driver was robert he was a very good driver and so helpful and infofmative . our room was lovely and very clean. now the staff wow what a great bunch of people. sharon waited on our table looked after us very well. the girls on the bar did a great job.had some laughs.all were polite and welcoming .we enjoyed the entertainment very much .this hotel is not on the sea front but bus stop is outside.very easy for getting around. thank you all at torpark for our midweek break also robert coach driver . we will be back

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Pete W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 27 February 2012
I have passed on your comments to the staff and also to Robert the driver. So glad everyone helped to make your holiday a success. Don't forget to book again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay Tor Park Hotel

Property: Bay Tor Park Hotel
Address: 24 Vansittart Road, Torquay TQ2 5BW, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#26 Family Hotel in Torquay
#32 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bay Tor Park Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Situated in a quiet residential area of Torquay half a mile from the seafront, the Bay Tor Park hotel is also within easy reach of the marina and the town centre’s shops, boutiques and restaurants. The hotel offers great facilities for you to enjoy and all the public areas are conveniently located on the ground floor. There are comfortable lounge areas in which to sit and relax in and the ever-popular sun terrace, which is a perfect place to unwind with a drink on a balmy summer’s eve! Inside, the entertainment suite has a dance floor and bar. The hotel is very popular for all inclusive breaks and prides itself on having many repeat customers year after year. ... more   less 
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Also Known As:
Tor Park Torquay
Bay Tor Park Hotel Torquay, Devon

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