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“A very enjoyable holiday” 4 of 5 bubbles
Review of Bay Tor Park Hotel

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Bay Tor Park Hotel
Ranked #23 of 89 Hotels in Torquay
Certificate of Excellence
Woking. United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A very enjoyable holiday”
4 of 5 bubbles Reviewed 13 August 2012

My daughter and I spent a week in the hotel in July this year. We had lost my husband only a few weeks before, so were hoping for a really relaxing time, and we weren't disappointed. The room was comfortable, and the food good with plenty of choice, and the staff, particularly the waiting staff, were very helpful and friendly. We enjoyed the evening entertainment - and the four inclusive drinks every evening were very welcome! We would definitely recommend the hotel.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Marjorie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 19 August 2012
Thank you so much for your kind comments. Which naturally I will be passing on to the staff. Yes, the bar vouchers are becoming more and more popular. So pleased you enjoyed it, thank you for your review.
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468 reviews from our community

Traveller rating
    154
    188
    86
    29
    11
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Any
English first
west midlands
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 June 2012

The hotel is 2 star. We stayed in room 4 and room 5, both were exceptionally clean. The breakfast was ok but all the staff were brilliant and hardworking. Very friendly and helpful to say the least. The only thing I would I could fault is the company Shearrings. They are not prepared to improve this hotel and its facilities. The staff and management I feel sorry for as they are always inundated with complaints from people who tour with this company. It is NOT them who are responsible for the poor quality of this hotel yet they are always the one to be faulted at first. The hotel management cannot even invest on new beds or revamping the hotel itself as Shearrings is not willing to provide them with the funds to spend on such necessities. The company is aware of the state of this hotel but their only concern is PROFIT and nothing else. If you ever stay here please be aware.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank msbusiness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 30 July 2012
Thank you very much for your kind comments regarding my hardworking staff. The greatly appreciate this. We are undergoing a refurbishment at the moment especially regarding bedrooms, which I am sure you can appreciate does take some time.
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Glossop, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 17 June 2012

Just returned from an 8 day break, didn't know until we were almost due to go that it is only rated 2 star, but apart from the horrendous weather which unfortunately was just all over the country it was a pleasant break, rooms basic but kept clean, staff couldn't be nicer couldn;t fault them at all and the food was very good with a good choice.No doubt had the weather been better it would have been a brill break. It is about a mile from Torquay harbour so anyone who likes things on the doorstep it wouldn't be for you but, buses run every 10 min from outside the hotel.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank jane499580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 30 July 2012
Thank you for your kind comments. Very sorry that the weather was so bad and hopefully one day you will return to Torquay and see it at its best in the lovely sunshine.
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Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

This was our second visit to the Tor Park hotel with Shearings, and we had a fantastic time, the food was excellent, entertainment 1st class, and the staff were very good, especially Sharon, nothing was to much trouble for her, we never got to meet the lady who looked after our room. but she kept it spotless, we were in room 5 and we stayed in May. should have more than the 2 star rating. Well done Jackie you run a great hotel, and you are always ready to roll your sleeves up and get stuck in. My husband and I have been to a lot of Shearings Hotels, and we rate this as one of our favourites. look forward to seeing you all soon.from Cynthia and Bill Wilson Radcliffe Manchester.

Room Tip: Ask for room 5 a good sized room and close to restraunt and bars
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  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
11 Thank cynthia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 30 July 2012
Thank you for your kind comments, I cannot praise my staff too highly and it is nice to see they are appreciated. Hope to see you again in the future.
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Clacton on Sea
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

We went on a 5 day break with Shearings, the room was OK a bit tired looking but clean,the food was good although the portions were rather small, our waitress Sharon was exellent, she works really hard & deserves a pay rise, always had a smile unlike the waitress that served the wine our table thought she could be quite rude. We were taken out for trips & would love to say the scenery was great unfortunatly from the time we got there to the day we left it was misty & nothing could be done about that. Our driver Paul was fantastic a mind of information,every day he had a thought for the day, well here is one for him. " A driver can make or break a holiday", he certainly helped to make ours, well done Paul. I have no photos due to the weather!

Room Tip: We asked for a ground floor due to problems with stairs, we sort of got ground floor but it was do...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
10 Thank ROSY47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 15 May 2012
Thank you for taking the time to write this review.

I have passed on your comment about Sharen & she was very pleased. Yes you are right a driver can make the holiday so I am very pleased he made yours.
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Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

My husband and I have just returned from a 7 day break at the 'Tor Park Hotel'
Whilst we enjoyed the trip very much, some people found fault with everything they could think of which was both annoying and unfair to the staff.
We found the staff at the hotel were more than helpful and very professional, the driver Wayne was informative and took very good care of us.
The food and the accommodation was good value for money and the voucher system for bar was fair. We would would recomend this hotel to anyone wanting a value break, we will definately book again with Shearings.

Mrs C Connell

Thank you for a nice break !

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 15 May 2012
The voucher system is working well & guests can have a drink anytime during the day. I am so pleased you felt you had good value for money this is a core value to us.
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Birmingham, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 28 March 2012

Finding your way round this hotel is as the title suggests - rooms everywhere!
For a two star this hotel is not bad.
The only grumble was the restaurant service was utter chaos at times! this area
certainly needs looking at!!!!!
10minute walk to the beach as the location is just outside town. Local bus just outside hotel every 10mins so not that isolated.
Staff/Bar facilites/cleanliness/entertainment/rooms basic but good all round.
Food average and acceptable.

All in all a decent two star with one problem
Would go back as very reasonably priced. (Stayed 19th-23rd mar 2012)

Room Tip: Over 60,s take your travel pass as lots of places accessable BRIXAM/PAIGNTON NEW-ABBOT...
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank mick029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie-Parker1, General Manager at Bay Tor Park Hotel, responded to this review, 15 May 2012
Hello Mick

Yes I agree. The building evolved starting as two separate buildings however when you come and see us again you should find it easier.
I am sorry the service was not up to its usual standard usually we are complimented in this area. Thank you for your comments on the staff and cleanliness.
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Additional Information about Bay Tor Park Hotel

Property: Bay Tor Park Hotel
Address: 24 Vansittart Road, Torquay TQ2 5BW, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#26 Family Hotel in Torquay
#32 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bay Tor Park Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Situated in a quiet residential area of Torquay half a mile from the seafront, the Bay Tor Park hotel is also within easy reach of the marina and the town centre’s shops, boutiques and restaurants. The hotel offers great facilities for you to enjoy and all the public areas are conveniently located on the ground floor. There are comfortable lounge areas in which to sit and relax in and the ever-popular sun terrace, which is a perfect place to unwind with a drink on a balmy summer’s eve! Inside, the entertainment suite has a dance floor and bar. The hotel is very popular for all inclusive breaks and prides itself on having many repeat customers year after year. ... more   less 
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Also Known As:
Tor Park Torquay
Bay Tor Park Hotel Torquay, Devon

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