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“Pleasantly surprised” 4 of 5 bubbles
Review of Bay Tor Park Hotel

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Bay Tor Park Hotel
Ranked #24 of 89 Hotels in Torquay
Certificate of Excellence
Lancashire
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Pleasantly surprised”
4 of 5 bubbles Reviewed 6 May 2014

Having paid a ridiculously small amount for 4 nights dinner,bed and breakfast I did not expect too much on a Shearings self-drive break to this hotel. I was therefore very pleased to find the hotel clean and quite smart in most areas. My single room, though rather spartan, had all I needed was clean, quiet and the bed comfortable. The small bathroom was spotlessly clean and had an excellent shower although the shower enclosure might be a squeeze for a large(fat) person. The stairways and landings were somewhat worn with chipped and scuffed paint on the bannisters and skirting boards.
The staff I thought exceptionally cheerful and obliging, particularly Irene (?) in the dining room and the two ladies (Fran and Trina ?) normally manning the bar. The entertainment was more or less what one would expect for a hotel catering mainly for pensioners, not Las Vegas but pleasant enough and one could retire to the comfortable lounge if it was not to one's taste.
Food was very variable but "adequate" is the only way I can describe it although the Thursday evening"Gala Dinner" was good. Again, at these prices it was excellent value although some grumpy guests seem to expect Michelin 5 star. One guy at my table sent his food back 3 times quite unfairly I thought, once because his grilled tomato was slightly black around the edges - never met such a moaning guy in my life. When they replaced the grilled tomato with a fresh on he said "That's better"- then left it !
The vast majority of clients were coach trip guests on an inclusive deal. The " Bay Inclusive" deal may be worth the extra money if you like a drink (four free drinks per day) - I opened an account and paid £53 for 13 drinks over the 4 nights. All in all I would recommend this hotel for good value. People with mobility problems may find the position half a mile from the seafront a problem, especially returning uphill but a normally fit person should have no problem.

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Leogee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 12 May 2014
Dear Leogee

Thank you for writing such a lovely review of your recent stay at our hotel. I am glad that our staff made your stay a happy one and i shall certainly pass on your thanks to Elaine (!) Fran & Trina. It is always our aim to give good value for money and i really appreciate your comments regarding your stay.
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468 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Any
English first
Oswestry, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 3 May 2014

Considering what we paid for 4 nights Dinner Bed and Breakfast we found the value superb- rooms and beds comfortable and clean, food more than sufficient (much more protein and variety than my usual fast-grabbed work food) and the staff friendly, courteous, helpful and with good memory for details like our beverage choices- and of course the 'Bay Hotel Special' 4 free drinks a day made my elderly mother's holiday! I have paid much more in other hotels and been treated with far less courtesy and care.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WendyandWheelchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 12 May 2014
Dear WendyandWheelchair

Thank you for taking the time to post a review of your recent stay at the Tor Park Hotel. I am so pleased that your stay was both enjoyable and good value for money. I look forward to passing on your lovely comments to our staff
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Tyne & Wear
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 28 April 2014

Just spent a few days at this hotel while on trip with Shearings. As a whole quite a nice hotel. Rooms and bathrooms clean but dated. Food ok but not enough, maybe if they did not dress up everything with greenery they might be able to improve it. They also need more staff in the restaurant as waitresses are stressed out. Entertainment on a par with other Bay hotels. Staff very pleasant and helpful.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank crossnook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 29 April 2014
Dear Crossnook

Thank you for writing a review of your recent stay at our hotel. I am glad that you enjoyed your stay and found the hotel to be good value for money. Our staff do indeed work very hard to please our guests but as you noticed they still find the time to be make your stay a happy one. We look forward to welcoming you back to the Tor Park.
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1 review
5 of 5 bubbles Reviewed 27 April 2014 via mobile

had a great two nights at the hotel. mm third time we have been. .. Although we were the youngest there we always love it... The staff are fantastic. . alex... our waiter was hungarian.. Can't remember his name. . But wanted to say. . What a lovely friendly man. . and last but not least.. Why we keep returning..fran and trina.... We love them. .. They are a massive attribute to this wonderful hotel

Stayed April 2014, travelled as a couple
Helpful?
Thank Lin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 29 April 2014
Dear Lin n

Thank you for taking the time to write a review of your recent stay at the Tor Park Hotel. I can honestly say I couldn't put it better myself! I shall certainly pass on your thanks to Alex, Fran & Trina and of course the very lovely Robert who all work very hard to make your stay a happy one.
Please come back again soon!
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Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

We stayed at this hotel From 22/4/14 and were very satisfied. If I had to 'nit pick', the hotel does look a little tired and could do with being made to look bore attractive from the exterior...perhaps a lick of masonry paint and some nice hanging baskets would make a whole world of difference. The gents toilets on the ground floor caused us great amusement, as the urinals were obviously installed by a 7' 9" basketball player! They are fixed virtually at waist height and impossible to use, so almost all of us were using the disabled loo.

I intentionally started this review with the minor cons, because I want to project a deserved positive feedback of our stay.

The room was clean and adequate. The food was ok and there were choices within the menu. Sharon, our waitress was a bit of a scatterbrain, but likeable and went out of her way to be helpful. The evening entertainment was surprisingly good and the free drinks vouchers were very useful indeed.

A special mention for the two bar staff, who were sisters. They were so pleasant and served us with a smile, adding to the friendly atmosphere we experienced during our stay....hang on to these two, Shearings!

The hotel is well served by the number 12 bus every 10 mins, which will get you to the seafront in a couple of minutes. Otherwise, it's a 10-15 minute walk.

We enjoyed our stay at this hotel and will without doubt return soon.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aubrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 27 April 2014
Dear Aubrey H

Thank you for taking the time to write such a balanced and informative review of your recent stay at our hotel. I am glad that our hotel was to your liking and that you intend to return- that is always pleasing to hear. I couldn't agree more about the facade of our building-unfortunately it is never going to win any prizes for its architectural design! Our hanging baskets are due to make an appearance during May and they do help to improve the look of the building. I shall certainly pass on your thanks to the staff who all work very hard to make your stay a happy one. Come back soon!
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Runcorn, England, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 20 April 2014

went with shearings coach holiday and stayed here and was well satisfied ,the staff made u feel welcome and the bedrooms were clean and nicely decorated ,the service was very good and our waitress Sharon was very friendly and helpful ,the food was a bit hit and miss but considering the holiday was all inclusive it was very good value for money and would not hesitate to stay here again and would recommend to friends and family

Room Tip: the only downfall of this hotel is if your room is on the ground floor the floorboards in rooms abov...
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  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank junespoon72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 27 April 2014
Dear Junespoon72

Thank you for taking the time to write a review of your recent stay at the Tor Park Hotel.
I never get tired of hearing guests commenting on how friendly our staff are and i am so pleased that you enjoyed your stay and would consider returning in the future....hopefully with family and friends!
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Croydon, United Kingdom
Level Contributor
448 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
3 of 5 bubbles Reviewed 12 April 2014

Enjoyed our stay at this hotel. The staff were all extremely friendly. Entertainment was good. Not unusually for Shearing's hotels, the rooms were a little tired, but good value for money and we had no complaints. The evening entertainment was good. A bit of a walk from the centre of Torquay, so not recommended for those not up to a bit of exercise. Only complaint was the temperature of the food. Lovely hot plates, with stone cold food on them. Can recommend nonetheless.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank EtoileSanderstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aneta E, General Manager at Bay Tor Park Hotel, responded to this review, 15 April 2014
Dear Etoilesanderstead

Thank you for taking the time to write a review of your recent stay at the Tor Park Hotel,
Its always pleasing to hear how highly our staff are rated by visiting guests and I shall certainly pass on your comments to them. thank you for raising the issue with your food and I shall certainly investigate it
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Additional Information about Bay Tor Park Hotel

Property: Bay Tor Park Hotel
Address: 24 Vansittart Road, Torquay TQ2 5BW, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#26 Family Hotel in Torquay
#32 Romantic Hotel in Torquay
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bay Tor Park Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Situated in a quiet residential area of Torquay half a mile from the seafront, the Bay Tor Park hotel is also within easy reach of the marina and the town centre’s shops, boutiques and restaurants. The hotel offers great facilities for you to enjoy and all the public areas are conveniently located on the ground floor. There are comfortable lounge areas in which to sit and relax in and the ever-popular sun terrace, which is a perfect place to unwind with a drink on a balmy summer’s eve! Inside, the entertainment suite has a dance floor and bar. The hotel is very popular for all inclusive breaks and prides itself on having many repeat customers year after year. ... more   less 
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Also Known As:
Tor Park Torquay
Bay Tor Park Hotel Torquay, Devon

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