We had booked 3 nights at this hotel on 12th March but we had to cancel because we were snowed in ( We live in Kent )
We were expecting to have to pay a cancellation fee as we cancelled on the day we were due to check in but the lady from the hotel was very understanding as she has relatives in our area and she kindly waived the cancellation fee
We feel that this was absolutely brilliant customer service and will definitely be booking to go to the Nethway as soon as the weather gets better
Terri and Andy
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- Also Known As:
- Nethway Hotel Torquay, Devon