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“Enjoyable stay”
Review of The Cleveland

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The Cleveland
Ranked #4 of 149 Torquay B&B and Inns
Certificate of Excellence
Leeds
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Enjoyable stay”
Reviewed 18 November 2013

Have to agree with all the positive comments regarding The Cleveland, Torquay.
Only downside- the size of room 4. Bijou would be an appropriate description as in spite of it's cramped facility, the room was spotless and the bed comfortable.
This downside was more than compensated for with an overall welcoming ambiance and excellence of service offered by the owners.
The breakfast was a comprehensive offer based upon quality ingredients and consumed with relish!
Would be happy to recommend to all

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MagumbaLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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373 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
Ross-on-Wye, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 November 2013

We have just returned from a 4 night stay at this B & B and it was marvellous. Lissane and Matt are first class hosts, it is like home from home with nothing too much trouble. Being greeted with tea and cake on arrival in the very cosy residents lounge with a lovely view. The bedroom and en-suite was of very high standard and we had a very good nights sleep in a very comfortable bed. The food is of a very high standard obviously using first class ingredients. Nothing was too much trouble for the hosts. Whenever we revisit Torquay we would always return here.

Thank you both and all the best for your future in Torquay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Dianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banbury, United Kingdom
1 review
Reviewed 1 November 2013

We had not book to stay at cleveland and arrived late evening, Matt and Lissanne were very accommodating and gave us the double suite. This was beautiful with lots of room for the three of us and spotlessly clean.
Breakfast was lovely with a great choose.
We had a great stay and would recommend this guest house to anyone. Thank you

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gem2012uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havant, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2013

This guesthouse is family-run by Lissanne and Matt, who have only taken it over about a month ago, and who cannot do enough to help you, being friendly and chatty. It seems that they have also refurbished the property, the building and rooms are all lovely as well as spotlessly clean. There are ample tea & coffee supplies, with the promise of more should you ask and free Wifi that actually works. Breakfast was also more than ample, with a good choice and beautifully cooked - service with a smile!
The guesthouse is about a 10 minute stroll from the beach and another 5-10 to the main town centre. If the weather's bad there's also a decent Indian restaurant about 2 minutes walk in the other direction.
Bookings were quiet when we were there (although it was October), but this is not deserved, if there's any justice they will be full to the brim all next summer. Given that they are also excellent value, I'd get in quick if I were you - you could miss out!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoddesdon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2013

Staying here has changed my opinion of B&Bs. As close to a quality hotel as you will find, excellent stay and recommended. A quiet location but not off the beaten track. The owners are very pleasant and personable and have a genuine interest in you enjoying your stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt S, Owner at The Cleveland, responded to this review, 28 October 2013
Thank you for your comments. It was lovely to meet you all and we are really pleased we managed to change your view of B&B's. Having a genuine interest in our guests and ensuring they enjoy their stay in our home is something we hope to always achieve. We are so happy you had a lovely stay and once again, thank you for your comments - we are truly very appreciative.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeovil, England, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2013

We stayed here for 2 nights over a weekend in October, Going with high expectations following previous reviews, We were not disappointed.
The new owners greeted us on arrival and could not of been more pleasant, they were happy friendly and would have done anything to make our stay as good as possible.
The property was of good standard immaculate through out. We stayed in a deluxe double room which was fresh, modern and had all the facilities you would expect. We enjoyed a peaceful nights sleep followed by a lovely cooked breakfast.
This B and B comes with high recommendation the service you will receive is second to none! Thanks again guys for a lovely weekend.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt S, Owner at The Cleveland, responded to this review, 28 October 2013
We had only been here a couple of weeks when you came to stay with us and we are delighted you enjoyed your visit. It's lovely to receive such positive feedback and to hear we're doing something right! Thank you so much for your comments and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 October 2013

Excellent 4 night stay in September, we stayed in Room 5 which was a large double suite with seperate seating area and bathroom. Breakfast was first class with ample choice on menu and also extras such as cereals, yoghurt and fruit. Ideally located within a pleasant 10 min walk to the seafront and town center. Clear to see why previous reviews were so positive, overall a perfect stay

Room Tip: Room 5, double suite has a good outlook across Torquay
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emlagabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Cleveland

Property: The Cleveland
Address: 7 Cleveland Road, Torquay TQ2 5BD, England
Phone Number:
Region: United Kingdom > England > Devon > English Riviera > Torquay
Amenities:
Bar / Lounge Free Parking Suites
Hotel Style:
Ranked #4 of 149 B&Bs / Inns in Torquay
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Cleveland 4*
Number of rooms: 7
Official Description (provided by the hotel):
Matt and Lissanne look forward to welcoming you to The Cleveland, our family-run guest house in Torquay. We are located within easy walking distance of Torquay's award winning beach, bustling town centre and harbour. Our seven bedrooms are all en-suite and we have free WIFI and off-street parking for our guests to use during their stay. We are fully licensed with spacious and well-appointed public rooms. We also have a beautiful south-facing sun terrace and garden. Why not relax and enjoy a well-earned drink after a day out enjoying all that The English Riviera has to offer? Our vision is to provide our guests with exceptional standards of quality and service whilst maintaining a home-from-home feeling. If you are travelling to The Cleveland by public transport the coach and train station are both just a five minute taxi ride away. If you are driving, we are located just a short distance from the main A3022 in Torquay. ... more   less 
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Also Known As:
Cleveland Hotel Torquay
The Cleveland Torquay, Devon

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