My husband and I have just returned from a week holiday staying at Yennadon Barn. The cottage is compact but very nice, the grounds of Gitcombe are lovely, we saw it with snow and in sunshine and did have very cold weather whilst there but the cottage was nice and warm and the addition of the log burner made it very cosy in the evenings. Unfortunately we had a few problems whilst there; extractor fan not working on the oven on our arrival, dishwasher broke down, electrics kept tripping but these things do happen and Lynne the administrator did her upmost to fix them.
The reason I have marked down the rating is that I don't really feel it lives up to "luxury, baby friendly" but with a few small, inexpensive improvements it could be excellent.
On arrival the highchair provided was filthy, very old ground in food debris-it is a padded Mothercare highchair which are difficult to clean but this looked like an accumulation of old food. I cleaned it as well as I could, the harness was also broken but we made do and we're given a replacement when we highlighted it. The travel cot was set up for us and we were aware that we had to bring our own linen for this which we did. There was no mattress in the cot other than the thin, hard base insert the cot come with-I tried putting a blanket under it to make my son (10 months) more comfortable but we had a very disturbed night. The next day I asked the owner if we could have a mattress. I was informed that parents often wanted different equipment so they were asked to bring their own. I understand this with the linen, my son likes his own Grobag but a mattress if a basic comfort item-I guess the reply will be that the thin, hard base is the mattress but for "luxury baby friendly" accomodation I don't find this acceptable-the owner was helpful in telling us where the nearest Mothercare was-my husband drove the 40min there to purchase a £30 Travel mattress.
The soft play are is a lovely facility, however the heating was not working there throughout the whole of our stay and it was freezing! The temperature in the pool also dropped throughout our stay which meant it was too cold for our son by the 4th day. I phoned the office to report these problems on the 4th day, however the office was unmanned until the 6th day when Lynne the administrator did try and rectify things, but we left the next morning.
The cottage has upside down accomodation which did not prove a problem for us and a stair gate is built in. The tv is on a sliding stand at floor level which was a constant attraction to my son-not very baby friendly! The only other thing to point out was the metal shelves at the top of the stairs-my husband (average height) hit his head on these, thankfully he wasn't carrying our son at the time.
There was also no steriliser available and no toys in the cottage-I was aware of both of these points as I emailed the owner before travelling but I would expect these from a "luxury baby friendly" place.
All in all it is a lovely place with beautiful surroundings, we had hoped to use it as a base for future holidays with other families but with the things I have mentioned above I would not return, you pay a premium price and expect these little extra touches; a cheap Ikea highchair that can be kept clean, a £30 mattress for the cot, a microwave steriliser and some toys are all it would take to make it "luxury baby friendly", and moving the tv and metal shelves! The other things that went wrong are just things that do happen so I hope I have been fair in this review and offer some points for improvement for the owners. The other cottages may be different but I can only comment on Yennadon Barn.
- Official Description (provided by the hotel):
- A great, weatherproof, English holiday, in the country by the sea! Exclusive, luxury, self-catering holiday cottages and leisure spa, with heated indoor and outdoor swimming pools, indoor and outdoor play areas, hot tub, sauna and steam rooms, tennis court and cosy log fires. A haven of boutique, luxury accommodation and tranquility in a traditional English country setting. Eight, stylish, self catering holiday cottages Enough guests to make friends and still enjoy peace and privacy. Clustered in a private, West Country Devon valley, midway between Dartmouth and Totnes, close to Salcombe. Baby, child and family friendly cottages. Perfect too for couples seeking that special away-from-it-all boutique bolthole. Chic Devon holiday cottages with sleek kitchens, elegant soft furnishings, luxury bathrooms, log fires, private patios, warm and comfortable in all seasons. English pared down styling , with a contemporary, scandi touch. ... more less
- Also Known As:
- Gitcombe House Country Cottages Hotel Totnes
- Gitcombe House Country Cottages Totnes, Devon