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“Double standards”
Review of Waterman's Arms

Waterman's Arms
Ranked #1 of 8 Nightlife in Totnes
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Attraction details
Owner description: Under New Management since November 2013! A quintessential 17th Century Inn, located in an area of outstanding natural beauty, at the bottom of a steep valley next to Bow Creek and bridge. The Inn has been used as a smithy, a brew house, petrol station, a prison and a haunt for the feared press gangs. The area was recorded in the doomsday book. Built in the 17th-century, Waterman's Arms overlooks tinkling Bow Creek, near Tuckenhay. We have fifteen beautiful, well appointed en-suite rooms with large bathrooms and powerful showers in the Annexe and spacious powerful shower rooms in the Inn. Direct dial telephones and free Wi-Fi equipped throughout. With riverside sitting across from the Inn, The Waterman's is the ideal place for a relaxing drink or a delicious meal by the river. We also have newly refurbished sitting to the side of the Inn on the patio. We have two separate dining rooms, on three different levels, seating no more than 35 people in each, they have been recently updated and are now bright, airy and as modern as a 17th century inn can be!
Reviewed 13 December 2013

My partner (a local) went in and ordered a coke £2.40 a little expensive but it was tourist season it walk in and as I'm local but have an American accent I was charged £3.60 for the same drink
I think this kind of thing makes me angry. Over priced even if you get the locals rate

3  Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"the pub"
in 7 reviews
"lovely location"
in 5 reviews
"the river"
in 11 reviews
"dinner table"
in 2 reviews
"pastry"
in 2 reviews
"for sunday lunch"
in 2 reviews
"roast"
in 4 reviews
"maltsters"
in 2 reviews
"dartmouth"
in 2 reviews
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33 - 37 of 66 reviews

Reviewed 20 August 2013

We stopped here for drinks, lovely location, we then came back for a roast, lovely food, lots of it and very friendly staff, highly recommended for drinks al fresco and food.

Thank joanna345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Had dinner here on a recent holiday.
For £11 for a pizza I would expect it to be made from scratch but the 'stone baked pizza' was in fact a frozen pizza base which was dry and tasteless. The toppings were ok but it was £6 worth at best.
The kids meals are tiny. Admittedly they do say that 'if your kids are too old for colouring then they're probably too big for the kids meals' but all my kids (10, 8 and 4) like colouring and all were still hungry after a tiny burger and a handful of chips or a small bowl of pasta. The other option is too buy them a full priced adults meal which makes the place ludicrously expensive for a family pub meal.
The location is very nice but the best outside seats are across a road which, although not busy, is still not ideal with young kids. The other outside option was a bit grubby and could do with a good clean.
All in all, a lovely location where the food and attention to detail don't do it justice.

Thank amelons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2013

We stayed here for 3 nights. The setting of the place is idyllic and the staff are very friendly. However, we found the service very slow. Our room was facing the front and was reasonably quiet at this time of year but we could imagine that in the Summer one would be disturbed by outside drinkers and smokers. The weather was exceptionally cold and the radiator was not very warm but fortunately there was a back up heater.We had a meal here on our first night. I had the whole plaice and my husband the battered cod and chips. It was fine. However, the service at the table was appalling. The waitress eventually gave us a menu and then went away. Every time she brought food to another table (there were only 3 tables occupied) she went away again straightaway without taking our order and did not even offer us drinks. In the end I had to go up to the bar and was served promptly there. I brought the drinks back to the table but still we had to wait another 5 -10 minutes before our order was taken. Heaven help us if they had actually been busy!
In the morning we went into the breakfast room. Only one other table was occupied but we had to wait more than 5 minutes for someone to appear. Then the chap took our order for drinks and as soon as he had delivered the tea he retreated without taking our breakfast order. He was friendly but there was no sense of urgency and we wanted to leave in reasonable time for a walk that day. The same thing happened the following day and only on our third morning did the lady owner serve us efficiently as there were several other tables occupied. However, the quality of the breakfast was very good. Because of the service and the mediocre evening menu we had our two other meals at the neighbouring Maltsters Arms in Tuppenhay where the atmosphere was buzzing in comparison and the food outstanding.

1  Thank TunbridgeWellsSarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 February 2013

We are local to the Waterman's Arms but this was our first visit, sadly also our last. The barman who served us was really friendly but a bit clueless. Having ordered our food, the starters arrived and to be fair mine was OK but my wife's was not, she order prawns that arrived deep fried in breadcrumbs and didn't taste of anything, they looked like very cheap Iceland food. The main course was just appaling, the pasta had clearly been reheated in a microwave and was rock solid around the edges. Having complained, the barnman came back from the kitchen with the suggestion that the pasta was not overcooked in the middle! Eventually, a replacement was provided which was also over seasoned and reheated. The gravy on the Liver and Bacon was thick enough to repair potholes and really overseasoned with tough meat.
No apology, and in fact the barman became really defensive. We left without risking a desert.
In short, don't waste your hard earned cash here, there are many great pubs in the area.. this is not one of them.

3  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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