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“Lower standard of accommodation for Additional needs guest”

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Premier Inn Bournemouth Central Hotel
Ranked #4 of 66 Hotels in Bournemouth
Certificate of Excellence
Bedfordshire, United Kingdom
Level Contributor
219 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Lower standard of accommodation for Additional needs guest”
3 of 5 bubbles Reviewed 26 February 2012

While I was in Bournemouth I did a walk in visit to this hotel. If I had received a better service my husband and I would have stayed the night. My husband needs an adaptable bathroom. I requested to see available adapted accomoodation the receptionist asked a staff member to show me the 2 rooms. The staff member turned out to be a waitress. She was a very pleasant young lady. The first room was at the top of the biulding to the back of the hotel. It did have a balcony which looked over the back of the hotel with a left side view of the town. I wanted to see the bathroom unfortunaltly the light switch wasn't working and there was no window. The second room was on the second floor to the back of the hotel. It was a very large room. However the window faces a brick wall. The is a two foot flat roof which had cigarette butts on it. Again the light switch didn't work and there is no window. On exiting the room the staff member tripped over, there is a raised piece of work. Anyone using or pushing wheelchair would have great difficulty. The cost for this room was £81.00 in Feb. I spoke to the receptionist who wasn't really intrested. I sent an email two weeks ago to premier inn via there web site. Which was duly answered saying... forwarded you compliants to the hotel manager. Still no answer from the hotel manager??

I was also inform there are no adapted rooms at the front of the hotel.

There is a large car park opposite the hotel which is free to blue badge holders.

There are a few steps up to the front of the biulding and a lift inside.

The hotel is in a good position opposite a large park with a walk way to the beach.

Room Tip: If not pre booked as to view available rooms
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happyholidayer30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,377 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (563)
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Marlow
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

Stayed for one Saturday night - the location for the town and beach is perfect. Parking ok at only £8.40 for 24 hours, good instructions given to find the car park by the premier inn. Good reception staff, very friendly and efficient. Rooms were very good for £50 per night. 323 and 324 in a little area on their own. Didnt hear noise from any other guests. Rooms were clean and tidy, bathrooms excellent. Carpets could do with a clean. Overall the location and the staff were brilliant, would stay again if in Bournemouth.

Room Tip: if 2 rooms are booked ask for ones on the right hand side going up the stairs as they seem to be one...
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  • Stayed February 2012, travelled with friends
    • Value
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    • Service
Helpful?
Thank hgry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 February 2012

From the moment you step in to the hotel you are made to feel very welcome. The hotel is in a fantastic position with a balcony with sea views and the town centre just a few minutes walk away. The food was wonderful, could not fault this hotel. Would highly recommend this hotel.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samantha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Close to the shopping area of Bournemouth as well as attractions and bus stops. Rooms are beautiful and modern. Staff are friendly, extremely helpful and will answer any questions you may have (and we had loads!). We once ad a problem with noise from other guests in the early morning hours and once reception were informed they responded to it straight away which was great. Love the 30 mins of free wifi a day as well :) The rooms have a great sea view. V clean a large too.

Best Premier Inn we've stayed at (and the best of the cheap-mid range hotels too!).

Fantastic value for money - would very highly recommend.

Room Tip: We were originally in a room facing inland and asked to be moved to a sea view room which the staff...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jemamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

It has a fantastic 1930s feel about it But up to date plumbing ,100 pound pluss / person/night accomodation at premier inn prices. The dineing room is exceptional[ but the food is the standard p i menu so the breakfast are unlimited and are very good and the evening meals are standard p i ] If you can get the discounted rooms, which is easy, then its a bargain PS .If your going to complain about this hotel you can allways spend 100 p. pluss per person elswhere.

Room Tip: ASK NICELY for sea views and a balcony
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank madderdooee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

I stayed here last year (2011) in early April. The first thing that hits you when you walk in is the old fashioned black sparkling flooring that gives the reception area it's style as the building is a listed art deco style building and quite different from the other Premier Inn hotels i've stayed at. The staff were very warm, helpful and friendly and the room we had was fantastic as it even had a sea facing balcony which was a nice unexpected surprise and very rare at Premier Inn's. We did eat in the restaurant one night and found it quite expensive for what we got as there were no other food offers available, apart from that the beach is less than 5 mins walk away, shops are just down the road and local park.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2012

It isn't just the hotel that is wonderful; it's also the beach!

Room Tip: Higher-floor rooms are better if you do not like noise but are nt safe for little kids. You wouldn...
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  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veronica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Bournemouth Central Hotel

Property: Premier Inn Bournemouth Central Hotel
Address: Westover Road, Bournemouth BH1 2BZ, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Bournemouth
#3 On the Beach Hotel in Bournemouth
#3 Romantic Hotel in Bournemouth
#4 Business Hotel in Bournemouth
#5 Best Value Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Bournemouth Central Hotel 3*
Number of rooms: 120
Official Description (provided by the hotel):
Stay in style amongst the art deco delights of Premier Inn Hotel Bournemouth Central. You'll be just a few short steps to the sea front, with a seven-mile stretch of award-winning beaches. You won't be stretched for things to do; with business and leisure facilities all around you. Dig the sounds at a show at the Bournemouth Pavilion. Or dig for fossils along the Jurassic Coast. Go cycling through the New Forest, or go green in the Botanic Gardens. There are pubs, clubs, bars and restaurants aplenty, but if you've not had your fill, mouth-watering food awaits you back at the hotel, not to mention deliciously comfy beds. Important info Please note, there can be noise disturbance due to the location of this Premier Inn. Please note this hotel is located next to a busy restaurant/bar, bedrooms are double glazed to minimise noise. Car parking is available a short distance from this Premier Inn - for which an additional fee will be charged. Directions: Sat Nav - BH1 2BU. At M27(J1) take A31. At Ashley Heath Jct turn left. At roundabout 1st exit onto A338 towards B'mouth. At 1st roundabout take 1st exit. At next roundabout take 3rd exit (Holdenhurst Rd). At next roundabout take 3rd exit (Bath Road). At next roundabout take 3rd exit onto Bath Hill. At final roundabout take 2nd exit onto Westover Road., follow road round to the right into Hinton Rd, hotel is on the right. Nearest carpark: Metro Car Park at rear of hotel charges £10.00 per 24 hrs. Tickets need to be scanned at reception. Transport and local information: Town Centre Square 0.25 mile Bournemouth Beach, 0.25 mile Bournemouth International Centre 0.25 mile Oceanarium 0.25 mile Bournemouth Railway Station 1 mile Bournemouth International Airport 4 miles ... more   less 
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Also Known As:
Premier Inn Bournemouth Central Hotel Bournemouth
Bournemouth Premier Inn

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