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“Would use again”

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Premier Inn Bournemouth Westcliff Hotel
Ranked #23 of 66 Hotels in Bournemouth
Bedfordshire, United Kingdom
1 review
“Would use again”
Reviewed 27 August 2014

Great staff-over and above expected. Well trained but come over as genuine. Smart and clean uniforms. Air con unit way too noisy but needed as rooms warm. Parking limited but what can they do? Would use again with air con off and use a fan ;-)

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alicat4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 28 August 2014
Thank you for your lovely review and for all your compliments regarding the staff and the hotel. It is nice to hear you will be visiting us again, hopefully soon.

Kate
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (235)
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English first
Southampton, United Kingdom
1 review
Reviewed 26 August 2014

Upon arriving you find put there's a tiny car park that you might get a space if your lucky, then you go to the pay and display and pay for your parking. Check in time is at 2 so if you pay for 24 hours at 2'o clock you have to wait around till 2 the next day before being able to go out and do anything to more money on the car so you haven't wasted a fiver in parking! Check in is fairly quick the rooms are clean and tidy. The mattress is anything but comfy! Like sleeping on a slab of concrete, both our backs were in pain and we're only in our 20's! Breakfast is ok a massive selection but VERY over priced we didn't dare pay for dinner! All in all was a nice stay but extremely costly!!

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 28 August 2014
Thank you for your review. It really matters to us that our guest have a comfortable nights sleep, and we guarantee this. Your comments have been noted and will be duly followed up by both our Customer Services Team and the Management team at this hotel. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
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Portsmouth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014 via mobile

Stayed here for 2 nights for the August bank holiday with my boyfriend - the reception staff were extremely friendly and helpful and allowed us to park our car in the car park even though we couldn't check in till 2pm meaning we could go and do some shopping beforehand. Our room was very comfortable and clean, couldn't fault it in any way. You do have to pay for parking but that didn't bother us too much as it was £5 for 24 hours and I'd rather pay to park on site than park down the road. There was a large selection for breakfast and as we hadn't stayed there before the staff members made sure they explained everything. Overall, our stay was brilliant and I would definitely come back here in the future.

Stayed August 2014, travelled as a couple
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 27 August 2014
I am very glad you enjoyed you time with us at Bournemouth Westcliff Premier Inn, and am delighted to hear you would definitely come back. Thank you for all your lovely compliments regarding our staff and hotel, and for taking the time to write us a review. We look forward to welcoming you back!

Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Luton
1 review
Reviewed 26 August 2014

We had a brilliant time at this hotel. It is clean and comfortable . Located close to the town centre and the beach. The staff service is excellent, we did not want to leave! Thank you for a lovely stay.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ani M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 27 August 2014
Thank you for your lovely review. It is wonderful to hear you had an enjoyable stay here with us. Thank you for your compliments, we hope we will see you again soon!

Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 August 2014

Located on Westcliff just a few streets from the cliff top this was a great overnight stay on our way back from France and enabled us to spend a few hours on the beach before the trip home (10-15 minutes from Poole ferry port).
On site parking is very limited, however we were able to unload at the hotel before being directed to parking around the corner (Note: the onstreet parking is free for 2 hours during the day before you have to move and then free over night but there is also a pay and display available).
Normal high standards of service from all staff as expected and of course a comfortable and clean room.
It was during a hot spell and the room air conditioning was very welcome and easy to use.
Breakfast was great but this is a well used hotel so you may have to wait a few minutes for a table at peak times.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank KMc-leam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 26 August 2014
Thank you for your great review of our hotel. I am very happy to hear you enjoyed your stay with us and would like to thank you for your compliments regarding the staff and breakfast. I hope we will see you again next time you are in Bournemouth.

Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 August 2014

Stayed here for one night in late August. Location is close to everything if you have a car, walk to the seafront would probably take 20 mins. We had a family room, clean with comfortable bed, with the two beds in for our two boys there wasn't much room left. Room was very stuffy at night, there's air conditioning, but we found it a bit noisy to leave on. We had an evening meal in the on site restaurant, food was very good quality, Bill came to £60 for two courses each and drinks. One big tip I would give is not to bother with the car park, it`s tiny and you have to pay. Park in Clarendon Road for free, which is just a minutes walk away. Would stay here again, found staff very friendly and professional.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaceyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 25 August 2014
Thank you for taking the time to review our hotel. I am sorry to hear you found the room stuffy but found the air conditioning too noisy to have on during the night. During the summer months our hotel, like most, can get very hot. We do everything we can to try prevent the rooms getting too hot, I apologise if on this ocassion we did not manage this. Thank you for your compliments regarding our food and staff, I will pass your comments on to them. I am very happy to hear your would stay with us again and we look forward to your next visit.

Kate
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Marlborough, United Kingdom
Level Contributor
81 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 August 2014

We stayed at this location for two nights in the middle of the school holidays. All I can say is we can't find anything to complain about. It is although someone has had a brainstorming session & asked what would you want from a budget hotel. Most would say clean, tidy, comfortable, and value for money. This is exactly what you get. Add on the pleasant staff, efficient and very well stocked buffet style breakfast and you really could not want for too much more. Would definitely stay again.

Room Tip: 30 mins free wifi - £3 per day thereafter
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Bridgyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PI_Bournemouth, Guest Relations Manager at Premier Inn Bournemouth Westcliff Hotel, responded to this review, 21 August 2014
Thank you for your lovely review. I am very happy you cannot find anything bad to say about us, thank you for all your compliments. I am glad you enoyed your stay and look forward to welcoming you back (hopefully soon!).
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Bournemouth Westcliff Hotel

Property: Premier Inn Bournemouth Westcliff Hotel
Address: Poole Road, Bournemouth BH2 5QU, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Bournemouth
#17 Romantic Hotel in Bournemouth
#17 Business Hotel in Bournemouth
#21 Family Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Bournemouth Westcliff Hotel 3*
Number of rooms: 168
Official Description (provided by the hotel):
You'll love to be beside the seaside at the Premier Inn Hotel Bournemouth Westcliffe, near the golden sands of Bournemouth beach. Whether you're building sandcastles or boosting business, you can count on having a great stay. Watch rugby sevens at Bournemouth Rugby Festival, or take five strolling along the Jurassic Coast. See the Red Arrows fly at the International Air Show, or paint the town red at at one of the city's bars or nightclubs. Finally, hop back to the hotel for a wholesome meal at our onsite restaurant, limited (chargeable) parking - allocated on a first come, first served basis - and, of course, our best bed ever. Important info There is very limited parking onsite, which is allocated on a first come, first served basis and is chargeable for 5.00 GBP per day. Alternative free street parking is available nearby on Clarendon Road, please contact reception for details. This Premier Inn will have no air conditioning during the requested period due to the current units being replaced. Fans will be made available. This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: At M27 (J1) take A31. At Ashley Heath Junction, branch left. At roundabout take 1st exit onto A338 signposted Bournemouth. At Bournemouth West roundabout take 1st exit (signposted Ring Road, West Cliff). At next roundabout (St Michael's) take 3rd exit (signposted Westbourne) onto Poole Road. Hotel is on the right. Please note there is very limited chargeable parking onsite, first come first served basis. Alternative free on road parking nearby. Transport and local information: Town Centre Square 1 mile Bournemouth Beach, Eye Balloon, BIC 0.5 mile Oceanarium 1 mile Bournemouth Railway Station 1.5 miles Bournemouth International Airport 7 miles ... more   less 
Also Known As:
Premier Inn Bournemouth Westcliffe Hotel Bournemouth

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