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“Disappointed after all the hype”
Review of Ventana Grand Cafe

Ventana Grand Cafe
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Ranked #10 of 754 Restaurants in Bournemouth
Certificate of Excellence
Price range: US$13 - US$32
Cuisines: Barbecue, British, Gastropub
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Local cuisine, Groups, Child-friendly, Business meetings, Bar Scene
Dining options: Breakfast, After-hours, Lunch, Dinner, Delivery, Outdoor Seating, Reservations
Description: Seafront Brasserie style venue serving freshly prepared British Conteporary food, with large outdoor poolside dining in summer and warm fires in winter, boutique style funky decor.Food is served noon to 9pm or 10pm ( weekends) daily. Vibrant cocktail bar open till late accompanies this unique venue and the menu has something for everyone whilst maintaining its British theme. With fresh Fish, Homemade Steak burgers, Pies,crispy duck salad, steaks and salmon fish cakes. Outdoor Bar B Q 's in summer and traditional English Fayre year round, this Brasserie has the feel of a luxury West Coast USA dining venue and has recently been awarded a coveted AA red rosette and highly commended in the Bournemouth Tourism awards.The venue also serves elegant traditional afternoon teas daily from 3-5pm.
Bournemouth, United Kingdom
Level Contributor
54 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Disappointed after all the hype”
Reviewed 16 June 2014

We dropped in for a bite to eat late Saturday afternoon. We were directed to the art deco styled café. We sat inside and were told our order would be taken shortly. We waited quite a while then gave up and went outside, found a seat and service was prompt. Our drinks and food order was taken and the drinks arrived promptly. The food arrived but my food was the wrong order. I had to chase up my food and by the time it arrived my partner had finished hers. We left feeling a little let down by the overall service as it wasn't that busy and there seemed plenty of staff around.

    • Value
    • Service
Helpful?
1 Thank Hardtoplease78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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743 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Northampton, United Kingdom
Level Contributor
23 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Outstanding”
Reviewed 14 June 2014

The reviews are all true. The food, service, quality and value is outstanding. My girlfriend and I call it our new favorite place to eat.

Visited June 2014
Helpful?
Thank MaxFatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Will be back....very soon”
Reviewed 2 June 2014

i stayed at the Cumberland Hotel for both Bank Holiday weeks, and must have ate at the Ventana on approx 10 occasions in May. I was in a Family Group with ages ranging from 11 to 73 - everybody enjoyed their meals, and the children were delighted with the spicy chicken burger. The Chicken skewer with Lentil curry and the Pavlolva were favourites with the adults.
On Thursday nights, the Ventana has a 'steak night' and this proves to be excellent value.
The service and the ambience are spot on
The only negatives are having to return my 'medium rare' steak a couple of times as overcooked - ( but this was never a problem ) and the fact that a smart and stylish restaurant chooses to serve sauces in plastic squeezy bottles !!
However, overall, a very enjoyable visit that will be soon repeated

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Review collected in partnership with this restaurant

Helpful?
1 Thank Veness2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
1 review
“Lovely hotel”
Reviewed 1 June 2014

Excellent services allocating for young children. Very helpful staff at reception and bar plus lovely food.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Julesfr45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayia Napa, Cyprus
Level Contributor
56 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Nice meal”
Reviewed 1 June 2014 via mobile

We were staying in the hotel &decided to try the restaurant ventana. The service was very good although the young waiter who served us had a bit of difficulty pronouncing certain items on the menu that were not available & had to repeat himself several times for us to understand what he was saying, not a problem though. The food was of a good quality & a good selection of wines were on offer. My father in law had ordered the duck which he took would be tender as he has new teeth but it was not. We called the waiter &asked him to take it away ,without any hesitation he did so and brought the menu up for another choice to be made which was done. In a very short period of time he was enjoying his choice of meal before we had finished ours. Service was good ,quick & polite without question. Another bonus was it did not cost a fortune as they were doing deals with the meals,I will go here again and eat as the surroundings are nice and the staff are a credit to it

Visited May 2014
Helpful?
Thank Alistair P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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