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“VENTANA GRAND CAFE outstanding food and service!”
Review of Ventana Grand Cafe

Ventana Grand Cafe
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Ranked #10 of 744 Restaurants in Bournemouth
Certificate of Excellence
Price range: US$13 - US$32
Cuisines: European, British, Gastropub
More restaurant details
Restaurant details
Good for: Business meetings, Child-friendly, Special Occasion Dining, Bar Scene, Groups, Romantic, Local cuisine
Dining options: Dinner, After-hours, Brunch, Breakfast, Lunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Seafront Brasserie style venue serving freshly prepared British Conteporary food, with large outdoor poolside dining in summer and warm fires in winter, boutique style funky decor.Food is served noon to 9pm or 10pm ( weekends) daily. Vibrant cocktail bar open till late accompanies this unique venue and the menu has something for everyone whilst maintaining its British theme. With fresh Fish, Homemade Steak burgers, Pies,crispy duck salad, steaks and salmon fish cakes. Outdoor Bar B Q 's in summer and traditional English Fayre year round, this Brasserie has the feel of a luxury West Coast USA dining venue and has recently been awarded a coveted AA red rosette and highly commended in the Bournemouth Tourism awards.The venue also serves elegant traditional afternoon teas daily from 3-5pm.
Cirencester, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“VENTANA GRAND CAFE outstanding food and service!”
Reviewed 25 July 2014

we booked late afternoon for an evening meal. they were booked up but still accomodated us. very friendly atmosphere. extremely good service! very clean and lovely lighting/candles etc. our server 'Bishal' was very friendly and courteous. the timing between meals was spot on. and the food was absolutely outstanding. i had the pan fried duck. never had it before but i can't describe how gorgeous it was! we had three courses and every one was perfect! top marks to the chef also! and value for money was brilliant! couldn't have wished for a better last meal at the end of our short break in Bournemouth! would definately recommend this restaurant and would definately go back if we decide to have another break in Bournemouth!gets a 5 star from me!

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Martyn999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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736 reviews from our community

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Date | Rating
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English first
Chichester, United Kingdom
Level Contributor
30 reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“A very good dining experience”
Reviewed 24 July 2014

Very good menu choices. My wife is a vegetarian and there were at least 3 options for her in each section. And it makes a very refreshing change not to have Goats Cheese in all sections of the menu! Our pet hate in most restaurants. The only puzzle is that none of the deserts stated whether they were vegetarian. Hopefully if the menus get re-printed this can be addressed. The other thing was all the waiting staff (all very good) wore blue jeans. After eating in the hotels other restaurant and seeing all the staff immaculately dressed, it was almost like these staff were dressing down to serve in a more expensive and 'posher' eatery.

Visited July 2014
Thank AndyDaviesmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
133 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“Birthday celebration”
Reviewed 21 July 2014

Six of us ate here while staying in the hotel. Although pricey, the food was good and there were few leftovers. They were happy to serve our birthday cake in lieu of desserts and staff were friendly and attentive.

Visited July 2014
Thank snailrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Birthday dinner with family”
Reviewed 20 July 2014

We booked this specially for my husband's birthday on a Monday night in July. I'd been dying to take him and my family here since my friend and I had meal here back in the winter and had a wonderful evening due to the food, service and ambience of the venue in general.
This time it was very different..... we didn't have a good start as we'd booked for 6 and they'd reserved a table for 4, but that was quickly rectified.
Our waitress was obviously new to the job as she kept forgetting things such as her pad and pen and who had ordered what but she was very apologetic and polite.
My starter of squid was chewy and not at all what I would have expected considering the meal I'd had there previously but otherwise we all enjoyed our meals.
Our main complaint was about the lack of attention we received from the waiting staff in general. It took far too long for our plates to be cleared between courses, 4 of our main meals came out together with a wait of well over 5 minutes for the remaining 2 which is quite a while when you are all waiting to start together. We had to ask twice for someone to come and take our dessert order which then took much longer than we would have expected to be served.
Sadly not the fabulous experience that I'd expected based on my previous visit and I am now put off of a return visit. Such a shame.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank Lesley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Fabulous Anniversary Dinner.”
Reviewed 10 July 2014

We went to the Cumberland as we are frequent visitors, and we love the staff here, to celebrate our 33rd Anniversary.We both had Fillet Steak (extravagant but Hey-Ho) and as usual here, it was
5 star perfect, as rare as you can get and hot right through. How do they do that? We will of course just keep coming back here, thoroughly recommended.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank RayFearnley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeanNell, Operations Manager at Ventana Grand Cafe, responded to this review, 17 July 2014
Dear RayFearnley.

Thank you for your review. We are very pleased you had a fabulous anniversary. Great comments regarding the food and service.

We hope to see you again soon.

Best Regards,
Sean Nell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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