Returned earlier this week following a two night stay at the Green House. My boyfriend had wanted to visit Bournemouth after enjoying himself there as a child, however it isn't the type of place that would normally appeal to me, and hence I was very glad when we came came across the Green House as a place to base ourselves whilst we explored areas further afield (New Forest, Christchurch, Sandbanks).
Overall this is a great hotel, which in my opinion stands far and away above any other hotel in the Bournemouth area, but there were a few niggles which mean that I wouldn't give it the Excellent rating.
The main one of these being the resturant, which although great in the presentation and taste of the food took an awfully long time to be served, and always seemed to have run out of something when we ate there (two breakfasts and two dinners). On the first night we decided to have a pre-dinner drink in the bar, and whilst there we noticed that a few couples were pre-ordering their food with a waiter there. We later realised that this was so they could make sure that they could have their first choices, as by the time we came to order (at our 8pm reservation) the scallops and steak had both run out. Not to worry we thought, and we chose other things. Food is obviously cooked to order, which is as it should, but it seemed as though there must have only been one chef in the kitchen as it took a little over two hours for us to get through our first and main courses! By the time came to order desert at 10:15pm we were tired after the travel earlier in the day, and to not cause an even further delay we asked if it could be delivered to our room, and we both opted for the cheese board, and a glass of port. We were told however that despite two options of Port in the drinks menu they were out of both (have you ever known this to happen before). A little while later two magnificent towers of cheese, biscuits, chutney and fruit were brought to us, wonderful, but way to much to eat!
The following evening at dinner we decided to copy the idea idea of pre-ordering our food whilst in the bar, and thus only going into the resturant when the starters were ready, and this was much quicker and eneabled us to have our first choices, and I would advise other doing similar. One strange thing that we thought was that on neither evening were we offerred any bread to keep us going whilst we waited for our food, despite having side plates for it.
Breakfast was good, and cooked to order, but again it seemed that on each occassion they had run out of something, brown bread one of the mornings!
In regard to the ctual hotel the decorations were excellent, and I enjoyed to be able to read in the guidebook in our room where everything had been sourced from and the reason behind doing so.
Staff at check-in were efficient, and all the waiters were good. A particular mention of the young barman who was excellent.
We stayed in one of the Master Doubles, so in effect a Suite, which was on the second floor at the front of the house. The room was spotlessly clean, although we did notice that one of the door handles on the wardrobe door looked as though it may fall off.
The roll top bath in the bedroom was a great treat if the water was hot enough, which it wasn't all of the time which was annoying. We reported this to reception to be told that the water was heated by solar power, which was why it hadn't been boiling hot, but that they would get maintenence to look at it for us. When the bath next came to be used later that day the water was lovely and warm, but again the following morning it had returned to being lukewarm. When you pay the price for a Master Room with such a bath you expect to be able to use it whenever you wish, not just when it has been sunny enough to heat the water properly - goodness knows how anyone has a hot bath in the winter!
My only only gripe would be the fact that there were noisy children staying in the hotel, which although is not the hotel's fault i'm sure that other people like myself may agree that you'd prefer not to be woken up at 6am in the morning due to the child in the room next to yours. A suggestion for the hotel would be to assign guests with children to one particular area in the hotel, so as to lessen the disturbance to those travelling without children, which I imagine would be the majority of guests.
- Official Description (provided by the hotel):
- The Award winning Green House is a stylish boutique hotel, nestled in the beautiful East Cliff area of Bournemouth town. Winner of the AA Eco hotel of the year, as well as Considerate Hotel of the year 2013, the Green House lives and breathes sustainability. Home to the highly acclaimed Arbor restaurant. At Arbor our commitment to sustainability goes far beyond our menu, it's a deep held belief that runs through everything we do. From sourcing the best quality local and sustainable ingredients to the low energy induction cookers we use in the kitchen, from the honey bees on the roof to the FSC timber on the restaurant floor, it is not a commitment we take lightly. You will see a lot of what we've done for yourself, but sometimes it's the things you can't see that make the biggest difference.The Sustainable Restaurant Association recently awardedus top marks for our efforts. If you are staying with us at the Green House then dining at Arbor is a must! ... more less
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- Also Known As:
- The Green House Hotel Bournemouth