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“Excellent value and quality”
Review of The Green House

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The Green House
Ranked #4 of 66 Hotels in Bournemouth
Certificate of Excellence
GreenLeadersPlatinum level
London, United Kingdom
Level 6 Contributor
270 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Excellent value and quality”
Reviewed 24 August 2013

Superb value, lovely quality food and some organic wines. High quality organic and down bedding and brilliant eco credentials, service exceptional with the exception of breakfast where there were just not enough staff. Hopefully this minor issue will be dealt with soon.

Trip advisor asks you to review both the pool and fitness centre, however these facilities are not available (slight computer blip)

Room Tip: For a quiet room be upstairs and away from the bar, kitchen and stairs
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  • Stayed December 2012, travelled with friends
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Helpful?
Thank llbcjmsll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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London
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 August 2013

Returned earlier this week following a two night stay at the Green House. My boyfriend had wanted to visit Bournemouth after enjoying himself there as a child, however it isn't the type of place that would normally appeal to me, and hence I was very glad when we came came across the Green House as a place to base ourselves whilst we explored areas further afield (New Forest, Christchurch, Sandbanks).

Overall this is a great hotel, which in my opinion stands far and away above any other hotel in the Bournemouth area, but there were a few niggles which mean that I wouldn't give it the Excellent rating.

The main one of these being the resturant, which although great in the presentation and taste of the food took an awfully long time to be served, and always seemed to have run out of something when we ate there (two breakfasts and two dinners). On the first night we decided to have a pre-dinner drink in the bar, and whilst there we noticed that a few couples were pre-ordering their food with a waiter there. We later realised that this was so they could make sure that they could have their first choices, as by the time we came to order (at our 8pm reservation) the scallops and steak had both run out. Not to worry we thought, and we chose other things. Food is obviously cooked to order, which is as it should, but it seemed as though there must have only been one chef in the kitchen as it took a little over two hours for us to get through our first and main courses! By the time came to order desert at 10:15pm we were tired after the travel earlier in the day, and to not cause an even further delay we asked if it could be delivered to our room, and we both opted for the cheese board, and a glass of port. We were told however that despite two options of Port in the drinks menu they were out of both (have you ever known this to happen before). A little while later two magnificent towers of cheese, biscuits, chutney and fruit were brought to us, wonderful, but way to much to eat!
The following evening at dinner we decided to copy the idea idea of pre-ordering our food whilst in the bar, and thus only going into the resturant when the starters were ready, and this was much quicker and eneabled us to have our first choices, and I would advise other doing similar. One strange thing that we thought was that on neither evening were we offerred any bread to keep us going whilst we waited for our food, despite having side plates for it.
Breakfast was good, and cooked to order, but again it seemed that on each occassion they had run out of something, brown bread one of the mornings!

In regard to the ctual hotel the decorations were excellent, and I enjoyed to be able to read in the guidebook in our room where everything had been sourced from and the reason behind doing so.
Staff at check-in were efficient, and all the waiters were good. A particular mention of the young barman who was excellent.

We stayed in one of the Master Doubles, so in effect a Suite, which was on the second floor at the front of the house. The room was spotlessly clean, although we did notice that one of the door handles on the wardrobe door looked as though it may fall off.
The roll top bath in the bedroom was a great treat if the water was hot enough, which it wasn't all of the time which was annoying. We reported this to reception to be told that the water was heated by solar power, which was why it hadn't been boiling hot, but that they would get maintenence to look at it for us. When the bath next came to be used later that day the water was lovely and warm, but again the following morning it had returned to being lukewarm. When you pay the price for a Master Room with such a bath you expect to be able to use it whenever you wish, not just when it has been sunny enough to heat the water properly - goodness knows how anyone has a hot bath in the winter!

My only only gripe would be the fact that there were noisy children staying in the hotel, which although is not the hotel's fault i'm sure that other people like myself may agree that you'd prefer not to be woken up at 6am in the morning due to the child in the room next to yours. A suggestion for the hotel would be to assign guests with children to one particular area in the hotel, so as to lessen the disturbance to those travelling without children, which I imagine would be the majority of guests.

Room Tip: We stsyed in the Horse Chesnut Master Room, which was nice - at the top of the hotel overlooking the...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RebeccaLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 August 2013

Fantastic hotel, located very close to the sea front and town centre.

We opted for a large double complete with the roll topped bath in the bedroom. The room was beautiful, large and spacious with plenty of natural light. The bed, pillows and linen were excellent, and the bathroom clean and spacious with a nice powerful shower.

Breakfast was served in the dining room downstairs and comprised of cereal, fruit, yoghurts and pastries, as well as cooked to order hot selection. All ingredients were locally sourced and organic, and extremely tasty.

We also ate in the restaurant on one night - food was beautifully prepared and good quality, along with a nice wine selection.

The thing I liked most was the ambience in this hotel - the bar area was stunning, and decor amazing throughout and the thing that made it overall was the staff, they could not be any more hospitable in my opinion, a refreshing change from some other establishments.

I cannot recommend this hotel highley enough, we will definately be back.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Deeburkett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2013

This is a truly beautiful hotel, with kind and accommodating staff. From the moment we walked in, we were so well looked after - our room was upgraded, and we were shown around by a very helpful gentleman who brought us to our STUNNING room [the Poplar room I believe.]
The room was spotless, with everything you could wish for [ipod dock, water, homemade cookies and great bathroom products - the little details make all the difference] tea and coffee making facilities in the room, with fresh milk in the mini fridges in the corridor.
The entire hotel is just beautifully decorated - very classy, and the bed incredibly comfortable.
Breakfast was lovely, and we upgraded to have a glass of bubbly too [very nice touch!] My only regret is not dining at the restaurant, but I'm sure we will return in the not so distant future.
Thank you to all at the Green House for a fab weekend!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank kategxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, England, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2013

Fantastic day with superb food for the wedding breakfast!
Recommend highly. Food was hot and beautifully presented
Staff were exceptional friendly and helpfull
The wedding party was in the green room which was intimate and well managed
Thank you for a great day

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank p9psa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ringwood, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2013

After viewing lots of properties in the local area, The Green House Hotel really stood out for us as the perfect venue for our wedding and evening reception. We chose the exclusive use package so we had the whole hotel to ourselves and our guests. The lovely bay window in the dining room, made a fantastic setting for our wedding ceremony and then later for our wedding breakfast. The food and drink was absolutely superb and to a very high standard. All the rooms our guests stayed in were clean, tidy and comfortable and the fact that we had exclusive use meant that the majority of our guests stayed the night of the wedding and joined us for breakfast the next morning. We used the conference room downstairs for our evening reception which had a separate bar to the upstairs reception area. This meant that those guests that wanted to relax in the evening could use the quieter upstairs bar.

Our only minor negatives:
* Several guests had problems booking rooms that had already been reserved for them.
* The table plan was not followed correctly which meant some guests were not sat together as they should have been.
* When our evening reception decorations were taken down by the hotel staff, not much care was taken and there was some minor damage and missing items.

These were the only minor issues we had which prevents us from giving the hotel five stars. We choose the hotel because of its green credentials which makes it stand out from other venues.

We want to extend special thanks to all the wonderful staff who truly looked after us and our guests on our wonderful wedding day. Special mention must go to Sarah the Events Manager, Olivia The Hotel Manger, and James Front of House Manager and all the friendly and helpful staff at The Green House. We thoroughly recommend the hotel as a wedding venue.

Room Tip: Naturally the quieter rooms are away from the stairs and there are sea views from the top floor fron...
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  • Stayed November 2012, travelled as a couple
    • Value
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    • Service
Helpful?
Thank starlet1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buckinghamshire
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2013

Fantastic service, great location and would stay again for sure. The green ethos is good and we liked the fresh homemade biscuits in the room. Nice touch. Staff are excellent and always ready to help. Both seafront and town within easy walking distance. Our 5 night break was great and the hotel made an excellent base to explore Bournemouth and the New Forest.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedKiteBlackcap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Green House

Property: The Green House
Address: 4 Grove Road, Bournemouth BH1 3AX, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Bournemouth
#2 Business Hotel in Bournemouth
#3 On the Beach Hotel in Bournemouth
#3 Luxury Hotel in Bournemouth
#4 Romantic Hotel in Bournemouth
#7 Family Hotel in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Green House 4*
Number of rooms: 32
Official Description (provided by the hotel):
For the best rates, book direct! The Award winning Green House is a stylish boutique hotel, nestled in the beautiful East Cliff area of Bournemouth town. Winner of the AA Eco hotel of the year, as well as Considerate Hotel of the year 2013, the Green House lives and breathes sustainability. Home to the 2AA rosette and Michelin Plate, Arbor restaurant. Our commitment to sustainability goes far beyond our menu, it's a deep held belief that runs through everything we do. From sourcing the best quality local and sustainable ingredients to the low energy induction cookers we use in the kitchen, to the FSC timber on the restaurant floor, it is not a commitment we take lightly. You will see a lot of what we've done for yourself, but sometimes it's the things you can't see that make the biggest difference. Winning the Environment award from the Food Made Good awards 2 years running says it all. Don't miss out on our homebaked afternoon tea or experiencing Arbor for yourself. ... more   less 
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Also Known As:
The Green House Hotel Bournemouth

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