We first noticed that the porter was very helpful although a few negative comments were over come by very good recommendations. We were quite happy with our room, the view over the gardens and sea was lovely, shame that the windows were crudely screwed up with no air con when the weather is lovely, no help at all from Maintenance they never came after us calling for assistance to open windows, reception staff diabolical she didn't like to be questioned about hotel related things, and others were unhelpful. Oscars restaurant and Sabrina were very good a saving grace, Bar closed too early residents were still sitting there drinking,
Staff need a moral boost, comments like, there chasing me up, and a a lot of staff say" its not my rule its the hotels" should not be said to customers when things are queried. Reception and housekeeping were unobtainable by phone.
The pool charge of £4 and a further £1 to use a towel is disgraceful but "its the hotel policy"
Breakfast was good and a jug of tea a nice touch.and being able to take your tea out to the terrace after eating was good.
People should note that this is an 1830s building so floors may creak , carpets etc could be maintained though and the plumbing is in dire need for an upgrade, water is either Hot or cold no in between even with mixers.
- Official Description (provided by the hotel):
- Opened on Queen Victoria’s coronation day in June 1838, The Royal Bath Hotel was the first hotel in Bournemouth and embodies the finest traditions of first class comfort and hospitality, so naturally it has a fantastic position on the sea front. Nestled in secluded grounds, with outstanding views across the bay, this classically styled hotel is one of a kind. ... more less
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- Also Known As:
- De Vere Royal Bath Hotel Bournemouth
- Royal Bath Hotel Bournemouth