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“24th stay” 5 of 5 bubbles
Review of Marsham Court Hotel

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Marsham Court Hotel
Ranked #21 of 68 Hotels in Bournemouth
Certificate of Excellence
Coldfield
1 review
“24th stay”
5 of 5 bubbles Reviewed 3 March 2014

We have been coming to this hotel for 24 years and have stayed in each type of room including one of the suites. We have been pleased with each visit. Now that we are older and without the same level of income we have to wait for the Winter deals, but we are still treated the same. The quality of food, especially Dinner is excellent. We find the package is very good value for money.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Mrs C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 4 March 2014
Dear Mrs C,
Thank you so much for writing a review for the Days Hotel Bournemouth.
You have been here nearly as long as I have!
My family took over the hotel almost 27 years ago, when I was just a child and we try our best to create a home from home atmosphere. It sounds very much like we are a second home for you!
We look forward to welcoming you again next year on your Silver Anniversary visit to the hotel.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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890 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
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1 review
3 of 5 bubbles Reviewed 26 February 2014

I recommed your hotel for excellent food -service-proximity to town & facilitites to park. Your rooms need updateing modernsing of heating -windows one cannot move them and decent bathrooms with walk in showers. the existing showers dont operate steadily and those screens are not strongenough to prevent water going everywhere,shame really as the dinning areas excellent and staff were always most helpful.

  • Stayed February 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 3 March 2014
Dear David B,
Thank you for taking the time to review the Days Hotel Bournemouth.
Please know that your feedback is important to us as it will help us to improve our services to make your stay more pleasant in the future.
Please do not hesitate to contact me should you have anything you wish to discuss.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
10 reviews
5 of 5 bubbles Reviewed 20 February 2014

Good budget hotel, comfy beds, fantastic shower, great location, reception staff very helpful even if they did not know the answer to a few simple questions they asked someone else who then went to ask someone else, lol but they got the answers in the end.
Avoid the breakfast it was the worst I've ever had we went elsewhere after day 1.

Room Tip: I asked for a sea view only the night before arrival and was very lucky to get a room with a side vi...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank babycakesUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 3 March 2014
Dear babycakesUk,
Thank you for taking the time to review the Days Hotel Bournemouth.
Please know that your feedback is important to us as it will help us to improve our services to make your stay more pleasant in the future.
Please do not hesitate to contact me should you have anything you wish to discuss.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bs32 8au
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 19 February 2014

Nice location and first impressions were good. Friendly and helpful staff, a
Manager with a sense of humour (Andy you made our stay!) good food and a nice bar area.

However, let down by the bedroom as although the room had recently been painted they had unfortunately painted the windows shut! Also, the windows leaked - an ongoing problem going by the strategically placed towels to soak up the water! The cleaning of the room could also be improved going by the amount of dust under the furniture! And the very old armchairs badly needed replacing.



  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank Gwyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 3 March 2014
Dear Mr W,
Thank you for taking the time to wrote a review.
I am sorry that you did not seem to enjoy your stay with us and should you wish to discuss this further, your comments would be appreciated.
We try our best to improve on guests experiences and rely on feedback such as yours to do this.
I do hope that we will have the opportunity to change your opinion of us in the future.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 February 2014 via mobile

Stayed 2nights for valentines weekend, excellent location, lovely room! Wonderful staff! We had a warm welcome from reception staff great service from bar staff and at the Resturant ! Special mention to the receptionist on our checkout (kataya?? Apologies for spelling)who was very knowledgeable & helpfull when we were rebooking !! ( she needs promotion!) Thankyou for memorable experience !looking forward to returning.Gill& Tony.room331.

Stayed February 2014, travelled as a couple
Helpful?
Thank GillandTony17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 19 February 2014
Dear GillandTony17,,
Thank you for taking the time to write a review for the Days Hotel Bournemouth.
Katia is actually our Head Receptionist, so I am very glad to hear that she was so helpful and knowledgeable and please be assured I will keep a note of your comments on her file. It is nice for the staff to know that what they have done has been appreciated
Please know that feedback such as yours helps us to improve on the quality and service we provide.
We look forward to welcoming you again in the future.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devon
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

We both thought the hotel and staff were excellent apart from one thing, we both thought the sower was poor, seemed to be unequal pressure and not thermostatic control and water only came out of the centre section of the shower head, These were minor things and certainly didn't spoil our stay.
The staff were excellent and always helpful and we thought the food served was very good.
The standard of cleanliness was excellent throughout the hotel.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank woodyrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 19 February 2014
Dear woodyrees,
Thank you for taking the time to write a review.
Please know that feedback such as yours helps us to improve on the quality and service we provide.
We hope to be able to welcome you again in the future.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melksham, United Kingdom
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

This was our second stay at the Days and pleased to report it was again a very pleasant experience.

The hotel was very busy where there were a number of Christmas parties ongoing although this did not dampen our experience. The staff are very friendly and helpful and the evening meal we had was also very good considering they were catering for 200 odd people. What is nice is the bar is not over priced and very reasonable for a hotel.

Our room was good with a nice clean bathroom and comfortable bed. Had a very good nights sleep. For the price you really can not go wrong. Breakfast equally was good - only criticism would be the juice machine seemed to churn our very sweet concentrated orange juice.

One notable thing about this hotel is its parking and location. Very convenient for access to the seafront (accessed by a sloping path that leads directly towards the pier entrance and Winter gardens). Many hotels in Bournemouth have minimal parking, but the Days has a large car park out back and a few spaces out front. There is also on street parking across the road which is helpful if you can not find a space.

Overall a good hotel for the price and an excellent place to go if you are spending some time exploring the local sights.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Camille W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosie_Wallace, Owner at Marsham Court Hotel, responded to this review, 19 February 2014
Dear Camille W,
Thank you for taking the time to write a review for the Days Hotel Bournemouth.
I am so glad that you enjoyed yet another stay with us.
Please know that feedback such as yours helps us to improve on the quality and service we provide.
We hope to be able to welcome you again in the future.
Kind regards
Rosie Wallace, Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marsham Court Hotel

Property: Marsham Court Hotel
Address: 3 Russell Cotes Road | East Cliff, Bournemouth BH1 3AB, England (Formerly Days Hotel Marsham Court)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Bournemouth
#15 Business Hotel in Bournemouth
#16 Romantic Hotel in Bournemouth
#25 Family Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Marsham Court Hotel 3*
Number of rooms: 87
Official Description (provided by the hotel):
The Marsham Court Hotel Bournemouth is a privately owned Hotel and run by the same family for 30 years. The hotel has an on going refurbishment programme for bedrooms and bathrooms, with an extensive refurbishment in 2011 of the foyer and bar. We boast some of the best sea views in Bournemouth across to the Isle of Wight, Sandbanks, Swanage and Isle of Purbeck. So why not come in and try for yourself? ... more   less 
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Also Known As:
Marsham Court Bournemouth
Hotel Marsham Court

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