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“Shoddy hotel - inaccurate brochure”
Review of Bourne Hall Hotel

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Bourne Hall Hotel
Ranked #56 of 67 Hotels in Bournemouth
Reviewed 7 July 2013

Very tired decor, frayed and torn carpets, particularly on stairs and in the breakfast room. Tasteful silver duct tape carpet repair outside our room. Direct view of the opposite hotel which likewise looked straight into our window which did not have net curtains and our main curtains were flimsy and didn't stretch right across. The bedroom wall had dents in it and the en-suite was tiny – a passage less than 30” across with corroded pipes and amateurish, incomplete grouting photos attached. Bigger people beware! Reasonable fittings poor workmanship, get the impression refurbishing on the cheap. Despite the brochure promise free parking and we never did find the health club. The plastic tablecloth in the breakfast room was stained although the waiter did brush a few crumbs of it with the back of his hand. We were kept awake from 5 a.m. by a conversation from the next room clearly heard through the paper thin walls.
On the credit side a good location and quite a good breakfast. The reception staff were friendly, but then they are supposed to be. The bedroom was reasonably comfortable.
Note for the less agile, not far from things, but steep hill to return.

Room Tip: Rear of building should be quieter
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  • Stayed: June 2013, travelled as a couple
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2  Thank adnil s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 - 155 of 308 reviews

Reviewed 7 July 2013

I stayed here for 3 months whilst working in Bournemouth. The hotel is basic, but clean and tidy. Also very big with a lot of space in general. The new owners are very genuine, kind, warm, hospitable and friendly. This is not 5 star accommodation, but definitely the best value for money place in Bournemouth if you're looking for a cheap and good value for money stay - and that's based on 12 years of coming to Bournemouth. I really can't say enough about the proprietors.... lovely people!

  • Stayed: May 2013, travelled solo
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1  Thank sunnyoutside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

done a weeked kgb deal, checked in hotel very tired hotel thread bare carpet up the stairs to our room opened the door well you could not swing a cat in it curtains hanging off rail shower seen better days not very clean the only thing clean was bedding went into town on are return noticed a lot off hen and stag and party people enjoying themselves and why not as we approached the hotel it seemed they all went passed the hotel which we were on the front we asked to be moved to the back of the hotel which the receptionist told us they were full we explained it was very noisy but he still said no went to the room could not open the window because off the noise when we finally got to sleep at 3 oclock in the morning we were woken up by guest returning shouting swearing banging doors being sick and banging around considering they have a 24 hour reception nothing was done went for breakfast feeling very tired which was very nice the only thing, help yourself to whatever went back to room packed walked into town returned afternoon got our cases went to reception told the lady we were checking out she asked why I told her we told her we asked to be moved once again to be told the hotel was full I asked why they were advertising vacancies above the door outside she could not answer all I can say the hotel is the pits terrible customer care be aware

  • Stayed: June 2013, travelled as a couple
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1  Thank dawn n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

we stayed at this hotel in June this year. The rooms were lovely and clean and freshly decorated. The food was delicious and plentiful. we had breakfast and evening meal on a kgb deal and it was excellent value. The food was cooked fresh and nothing was too much trouble for them .I am suprised that this is only a 2 star hotel its worth more. The car park can get crowded on a Sat night but it wasnt a problem. Its only a short walk to the lovely beach and town so thats a bonus.We would certainly recommend this hotel and wouldn't hesitate to return. thanks to all the staff for a pleasent stay.

  • Stayed: June 2013, travelled as a couple
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1  Thank pickup_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

Very tired decor, frayed and torn carpets, particularly on stairs, extremely creaking floorboards to our room, our room was directly over the bar, didn't need to be in the bar to hear the entertainment, heard clearly in our room until 1.00am on 2 nights. Expected to share hand towel as the policy is to give only one, despite being in a double room with my hisband, linen not changed and room not cleaned unless you stay 5 days, only empty bins on a daily basis. Food OK

  • Stayed: June 2013, travelled as a couple
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1  Thank juron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

We stayed here as it is nice and close to the BIC. The hotel is very run down, bare- threaded carpets and creaking floorboards everywhere. We were woken at two in the morning by someone trying to open the door with a key and then knocking until we opened the door. He turned out to be a drunk who thought it was his room. We then lay awake as he was obviously in the room above ours and the floorboards creaked as he moved around!! The only good thing about the hotel was the breakfast, very nicely laid out and plenty of it.

  • Stayed: May 2013, travelled with family
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1  Thank Jacqueline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

Me and my husband wanted to head to the coast and get out of city so we took advantage of an offer from Go Groopie to stay at the Bourne Hall Hotel in Bournemouth.

I think the best thing about the stay was the location. It was no more than 5 minutes from the beach and we were staying right in the thick of the town centre with loads of things to do right on our doorstep.

On the Saturday we actually left the centre and headed to the New Forrest which i used to visit when i was younger a lot. It was just as beautiful and enchanting as i remember. The hotel itself was everything you needed for a short break. It had clean rooms, friendly staff and my husband was very excited by the help yourself breakfast that we had in the morning.

We had a great time overall. Was definitely great value for money and a great location.

  • Stayed: June 2013, travelled as a couple
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1  Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bourne Hall Hotel

Address: 14 Priory Road | West Cliff, Bournemouth BH2 5DN, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#22 On the Beach Hotel in Bournemouth
Price Range: £26 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bourne Hall Hotel 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Bourne Hall Hotel: comfort and style with a very warm welcome! ... more   less 
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Also Known As:
Bourne Hall Bournemouth
Hotel Bourne Hall

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