1st impression of hotel was good. Clean modern reception area and smooth check in. But dont let that fool you.... beyond reception is a very old, tired & stained hotel. I entered our premier family room(£149 for 1 night) and the 1st thing that hit me was the awful awful stench of urine ( after having a child that wet the bed for year...i know that smell). I pulled back the stained sheets and the state of the matresses were horrendous. Urine stains everywhere !! What makes it worse is that none of the beds had mattress or pillow protectors on which in 2014 is just discusting and should come as standard. I did go to reception and complain about it and i demanded that every mattress be changed and protectors put on, which reception did do but without having a moan about it first. I would have walked out of the hotel and stayed somewhere else but unfortunatly we were there on the busyest weekend of the year and there was no where else available. This hotel has the potential of being amazing but i teally thing they should close it down for a few months to get the rooms decorated rather than booking customers that will never return again.
- Official Description (provided by the hotel):
- The 109-bedroom Wessex Hotel is on the West Cliff, just five minutes' walk from the centre of Bournemouth, where you can enjoy award-winning Blue Flag beaches, fantastic restaurants and bars and many family attractions. The Hotel has its own leisure club with comprehensive facilities including indoor and outdoor swimming pool, gymnasium and beauty treatment rooms. There are also function rooms for large-scale business events, lavish and intimate weddings and other celebrations, free parking and free WiFi throughout Enjoy a seaside holiday, a family break or a romantic getaway at the Wessex Hotel, Bournemouth. ... more less
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- Also Known As:
- Wessex Hotel Bournemouth