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“Hated the food & service, shabby room”

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Hallmark Hotel Bournemouth Carlton
Ranked #31 of 66 Hotels in Bournemouth
Reviewed 28 August 2008

I booked August Bank Holiday as a treat for new husband and I... check in experience was good, but it went downhill from there. There was a large wedding party and a Golden Wedding anniversary party on Saturday afternoon, leaving almost no staff to deal with non-party going guests. They ran out of breakfast on Sunday morning, and tried to serve up microwaved sausages..... We tried a meal in the Hotel restaurant on Sunday evening after a very long day out walking along the coastline. It has to rate amongst the most horrible meals I have ever eaten - and we were not the only people to complain. The restaurant manager calmly explained to the complaining guests that 'we served the same dish at lunchtime and no-one complained then......." hmmm, suggest further use of microwave (although denied!). The 2nd floor sea view rooms are looking shabby with cracked/chipped tiles and stained carpet.

  • Stayed: August 2008
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Thank SarahD1052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,144 - 1,150 of 1,203 reviews

Reviewed 26 August 2008

  • Stayed: August 2008, travelled on business
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Thank RosemaryChatham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2008

  • Stayed: August 2008, travelled as a couple
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Thank Muttley67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2008

  • Stayed: July 2008, travelled as a couple
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Thank MrBollas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2008

  • Stayed: July 2008, travelled as a couple
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Thank eertpit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2008

  • Stayed: May 2008, travelled on business
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    • Business service (e.g., internet access)
1  Thank poynders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2008

Stayed: March 2008
Thank JARH08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hallmark Hotel Bournemouth Carlton

Address: East Overcliff Drive, Bournemouth BH1 3DN, England (Formerly Menzies Carlton Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Bournemouth
#12 Luxury Hotel in Bournemouth
Price Range: £66 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth Carlton 4*
Number of rooms: 76
Official Description (provided by the hotel):
4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more   less 
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Also Known As:
Menzies Carlton Bournemouth
Hotel Menzies Carlton
Carlton Hotel Bournemouth

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