Fantastic location very close to wonderful sandy beach, restaurants and bars. Wonderful views from our sea view balcony and very friendly, helpful staff. Outside pool great asset as lovely hot weather. More
- Free Wifi
Fantastic location very close to wonderful sandy beach, restaurants and bars. Wonderful views from our sea view balcony and very friendly, helpful staff. Outside pool great asset as lovely hot weather. MoreShow less
Thank you for your review of the hotel. I am glad to see that you enjoyed your sea view balcony room, and found the staff to be very friendly and helpful.
We hope to welcome you back soon.
We were having such a lovely time by the pool today, unusually beautiful weather in the high 20's. Pool attendant came and told us we had to leave by 6pm as they closed the area. I was disappointed not being able to swim but could not understand why they could not let us carry on sitting there in the sun. They could have just covered the pool.
Thank you for your review of the hotel and the facilities. I am glad to see that you enjoyed your stay with us here. We close the outside pool by 6pm due to lifeguard working hours, as the pool needs to be manned due to the depth.
Just back from an amazing weekend in Bournemouth, we stayed at the Hallmark Carlton Hotel and from the moment we walked through the door we had brilliant service, nothing was too much trouble, we stayed in a Double sea view Room and Id definitely recommend and book again, the room was massive as was the bed and it was really comfortable too, The sea view was just that and more as the gardens were lovely and you could also see the outdoor swimming pool from our room. Talking of the pool it was fabulous and when they say heated they weren't lying it was perfect. We ate in Fredrick's Restaurant twice once for evening Dinner and Lunch menu and both were great service price and food was high standard, Oh almost forgot we had breakfast which is a most so much choice and really fresh. Only one very small thing our bedroom was very warm think Air Con was playing up but their was a fan and this very small thing would never stop me staying again.
Thank you for your lovely review of the hotel, I am glad to see that you really enjoyed your stay with us here at the Hallmark Hotel Carlton. I am also glad to see that you enjoyed our leisure facilities.
We look forward to welcoming you back soon.
Booked two months in advance for afternoon tea for 4 including one gluten free.
Frozen and soggy bread, crap sandwich fillings, frozen muffin, uncooked pastries and no scone for the gluten free meal.
Absolutely disgusting. He tif rich our own milk for the tea.
Basically everything was frozen and not properly defrosted - disgusting.
Manager too busy to come and talk to us!
Dear Tracy L,
I am sorry to see that you did not enjoy your afternoon tea with us, I will be taking everything you have said on board to improve our guests experiences.
We stayed here for a night on a Travelzoo offer at £89 for B&B plus evening meal. This is a grand old style hotel and we were upgraded to a large seaview room without asking. The dining room looked rather faded and in need of some TLC. Dinner was from the main menu but very average. Breakfast was good. The next night we moved up a few doors to the Cumberland, which, although only 3 star, excelled with far better food
Thank you for your review of the Hallmark Hotel Carlton. I am glad to see that you liked your complimentary upgrade to a sea view room.
Large clean room and bathroom, backing onto car park so a bit noisy early in the morning. Helpful and cheerful staff. Food fine. The bonus was the outside pool - esp as the weather was good. Heated and in sheltered and well-kept garden with friendly lifeguard. Inside pool small but jacuzzi good.
Dear Mick M,
Thank you for your review of the hotel. I am glad to see that you enjoyed your stay and the use of the facilities.
We look forward to welcoming you again soon.