First I would like to say the service was excellent by the hotel staff as was the dinner in the restaurant, although for £90 you would expect this. The pool was suppose to be heated and they said it was 28 outside and 26 inside, but both were freezing. The next day the temperature had dropped by a further 2 degrees in both. I have never been to a spa in the UK that could not provide a heated indoor pool.
I am pregnant and all i wanted was a relaxing holiday of swimming and sleep before the baby came. Unfortunately I could not sleep during the day as our room was above the bar which played very load music all day till late at night. Then to tip it off I had smokers in a room next door. Luckily the wife smoked in the room but the husband smoked on the shared balcony so I had to close the windows and door. I can't believe they put smokers next to us when the hotel was so empty.
The room service food was terrible my burger bun was so badly burnt that the room stank the whole night.
All I can say is the staff were very friendly but I was very bored and I left feeling more stressed, with no swim or extra sleep gained. What a waste of money!
- Official Description (provided by the hotel):
- 4 star stunning hotel on Bournemouth's cliff-top, offering traditional stylish rooms, many with sea views. Award winning restaurant, bar, indoor and outdoor swimming pools, steam room, sauna, and beauty treatment rooms. An easy walk down the zig zag path to the golden sands, and 5 minutes walk to the town centre. ... more less
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- Also Known As:
- Menzies Carlton Bournemouth
- Hotel Menzies Carlton
- Carlton Hotel Bournemouth