Stayed for one night and the hotel is so good that I am reviewing it before I have even checked out!
Had room 203 in the Lodge which although not officially part of the Best Western hotel, still allowed us full use of the excellent facilities and check in at main reception.
The room was a family suite with a seperate room for the kids with bunk beds allowing us some private time when they went to bed. The room was clean, plenty of towels and extra pilows, free wifi available.
The pool and spa area are spotless and very well maintained with a good size pool and hot tub.
Room service was great, prompt and served into the room. The breakfast was fantastic with a very fine sausage indeed.
Onto the staff! They honestly could not be more attentive. We mentioned that we were staying for our son's birthday and a birthday card was waiting on the breakfast table! We asked a couple of questions about the surrounding area and got good answers without any hesitation at all.
If I have one negative comment it's that the tourist board should be awarding this hotel it's 4th star. I'm not sure what more they can do, 2 rosette restaurant, 24 hr room service, pool and spa. Nothing is missing.
A real credit to the team and their manager. My only concern is that if too many people find out, we may not be able to get a room..
- Official Description (provided by the hotel):
- This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more less
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- Also Known As:
- Best Western Bournemouth
- Bournemouth Best Western