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Best Western Plus The Connaught Hotel
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Reviews (3,051)
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1,962
791
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33
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All reviewsblakes restaurantorchid suitespa facilitieslovely hotelexecutive roomthe main hotelswimming poolsteam room and saunabreakfast was excellenttown centreshort breakcar parkwest cliffrestaurant managerenjoyable staythird floorbuffet style
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2,020 - 2,025 of 3,051 reviews
Reviewed 4 September 2013

We are a family with 2 children aged 9 & 5. We stayed in the rose suite for 5 nights in the middle of August and I can honestly say we have nothing but good things to say about the hotel. The room was lovely and immaculate throughout and the kids loved the walk in shower and suite had plenty of room. Breakfast was in our opinion the best hotel breakfast we have ever had, which can be a negative as I couldn't help but have plenty of the fantastic cooked breakfast which was all freshly cooked and locally sourced and the sausages were amazing !!
We will definitely be back and having stayed at the chine previously I can honestly say this hotel was a much nicer stay.

Stayed: August 2013, travelled with family
Thank Justin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 5 September 2013

Thank you Justin - a most generous review which is very much appreciated by one and all.

Best wishes

David F Miller
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

Stayed for 2 nights Allocated with Room 5 which proved to be too small and cramped as well as having a noisy air vent outside to window. Changed to Room 21 with no hassle which was much more comfortable, however, groups of noisy and well refreshed late night revellers seemed to want to continue their night's enjoyment in the car park below our room. Like many hotels in the area the Connaught has faded over time and could do with a face lift. Everything else about our stay was good - I must praise the quality of the service provided by the staff. Value for money in most respects. The hotel is comfortable and clean. Blakes Restuarant has a deserved high reputation. The pool and sauna area bonus facilities. Location is convenient and we would stay there again.

Room Tip: Avoid Room 5 and ask for a room that does not overlook car park.
  • Stayed: August 2013, travelled as a couple
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Thank nudgermanchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 5 September 2013

Hello Nudge and thank you for your excellent review. The "jaded" comment is absolutely right on the first floor but you must have noticed that we are in the middle of a refurbishment programme; you also seem to have overlooked all the work in the reception area, drawing room and Brasserie, etc. The hotel has undergone a huge amount of remodelling and we are now on the final lap, namely the halls, stairs and landings and when completed we hope to be re-classified as a 4 Star hotel!! Thank you for your comments about our staff.

Best wishes

David F Miller
Managing Director

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Reviewed 2 September 2013

I booked this hotel on line for my husbands birthday. Before our arrival I had a welcome email from the director of hotel which I felt was a nice touch. Directions were easy to follow and on arrival the reception were very helpful. The room was lovely and tastefully decorated. We only had breakfast at the Hotel but did use the bar. Everyone was polite and attentive. The swimming pool was quiet and we enjoyed the Sauna and steam room.

5 minute walk to beach and shopping area.

It was worth the price and I would recommend it I my friends.

Lovely hotel

  • Stayed: August 2013
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1  Thank Korine27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 4 September 2013

Glad you enjoyed your stay with us Korine and I hope your husband enjoyed his day. Thank you for your "fabulous" review.

Best wishes

David F Miller
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

My wife and I have just stayed at the Connaught for 3 nights and were very happy with it. Smart and clean environment and the staff always had a smile. We had a standard room overlooking the courtyard and it was lovely. Fast free wifi.
Breakfast was good and opted to sit outside which made it feel very continental. We ate in Blakes for one night and thoroughly enjoyed the food.
All in all, happy with hotel and would recommend

  • Stayed: August 2013, travelled as a couple
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Thank Pete747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 4 September 2013

Many thanks Pete for your super review - hopefully these beautiful, sunny mornings will continue as guests really love taking breakfast in the garden. Glad you enjoyed dinner in Blakes, our award-winning restaurant.

Best wishes

David F Miller
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

To finish off the school holidays, we went to watch the Bournemouth Air Festival and decided to stay walking distance to the beach. Although the prices were higher being peak season, it was still worth it. The rooms a little dated, were still very clean and the service was very helpful. Location is brilliant and I will be staying here next time I visit.

  • Stayed: August 2013, travelled with family
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Thank Snipper10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 5 September 2013

Glad you enjoyed the airshow Arman - Bournemouth was packed to the gills this year and it was a huge success, helped along by the very good weather!! Many thanks for your great review and hope to see you again next year.

Best wishes

David F Miller
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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