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Reviews (3,126)
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All reviewsblakes restaurantorchid suitespa facilitiesexecutive roomlovely hotelthe main hotelswimming poolsteam room and saunabreakfast was excellenttown centreshort breakcar parkwest cliffenjoyable stayrestaurant managerthird floorsingle room
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Reviewed 29 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 1 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 November 2013

Booked this hotel off Late Rooms and was not disappointed with the quality of the place but I did sleep in a box. I booked a single room but was surprised to find the bathroom the same size as the bedroom with the single bed jammed in from wall to wall under the front elevation window. The room also had a wardrobe and desk as well as a bedside table - as you can probably imagine there wasn't much "living" space left! Certainly I'll pay a little extra next time and get a double.
I was tempted by the indoor pool and sauna so remember to take your shorts/swimming cosy! A great way to unwind after a long/busy day.
Had a late bar snack for dinner which was good and served promptly. Breakfast was a nicer experience in the main restuarant with the dining room staff plentiful and attentive - good sign was buffet was manned by one of the team but my fried egg has hard and had clearly been out on the plate for some time prior to me selecting it - shame as everything else seemed fresh and tasty.
Another area of concern was the tight car park - just beware of where you leave your vehicle as some were clearly just abandoned and I would expect this may cause a few "issues" from time to time with other guests.
Overall and nicely appointed hotel with refurbished areas and great breakfast.

Room Tip: Don't book a single if you like a bit more space to move around your room!
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Norfolk-MB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 1 December 2013

Many thanks for your super review Norfolk-MB. Delighted you enjoyed your stay with us in spite of the "small" room - single rooms are exactly as described but the much lower price does reflect that fact. As you said, a double room for single occupancy might be more suitable for you - we look forward to seeing you in the New Year.

Best wishes

David F Miller
Managing Director

Just 10 Rooms left for the New Year celebrations - Christmas is sold out, sorry!!
Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure that you get the room and facilities that you want and rightly expect..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

2nd visit here. Always a chance it would not live up to previous visit. It did and more. Took my mother along for her 80th. Her single rooms was superb. She loved the whole place as did my wife and I. The service is amazing. Every member of staff smiles and they are all just so helpful. Nothing is too much trouble. Exec room number 9 we stayed in for the second time. Large room, comfy bed, tv, perfect. Bars recently done up and are lovely. Have stayed at 7 hotels in bournemouth. Three of which were 4 star and this is miles better than any of them. Cannot recommend enough and just can't wait to go back.

Room Tip: Single room 20. Go for exec rooms instead of standard.
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 26 November 2013

A fine, 5 star review Ian, thank you very much and thank you also for the outstanding review that you posted in the restaurants' section for Blakes. We were truly delighted your mother had such a lovely day. See you next year.

Best wishes

David F Miller
Managing Director

Just 10 rooms available

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure that you get exactly the room and the facilities that you want and rightly expect.

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Reviewed 25 November 2013

A thoroughly enjoyable stay. Nice quiet room, excellent breakfast and very good spa facilities. The massage was wonderfully stress relieving. All staff were very polite and attentive. The lady on reception sorting out our problem with the idiot who had blocked us in on the car park very promptly.
One suggestion would be to have small bags in the changing room for wet costumes.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 26 November 2013

Thank you very much Carol for your "Lovely" review. We used to have plastic bags but to get our Silver Eco- Friendly rating they had to go - sorry!! We are looking at alternatives, rest assured.

Best wishes

David F Miller
Managing Director

Just 10 Rooms still available for the New Year celebrations - Christmas is sold out, sorry!!
Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure that you get exactly the room and the facilities that you want and rightly expect..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

Spent a few days here for R&R and found the Connaught just what I needed. Clean, comfortable and with really friendly and helpful staff. My room (a single) was small and showed signs of wear and tear but it was OK. The bathroom had evidently been recently refitted. The bedroom corridor was in the process of being refurbished but this wasn't a problem to me. The only problem I had was some noise from the bar area below.
The hotel is in easy walking distance of the seafront and the town centre.

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nellgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 26 November 2013

Many thanks for your "Great" 5 star review, Nell. Hall, stairs and landings are progressing very nicely and will be finished by the time we see you again!!

Best wishes

David F Miller
Managing Director

Just 10 Rooms available for the New Year celebrations - Christmas is sold out, sorry!!
Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure that you get exactly the room and the facilities that you want and rightly expect..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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