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“Event room” 5 of 5 bubbles
Review of BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
Ranked #2 of 68 Hotels in Bournemouth
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Event room”
5 of 5 bubbles Reviewed 15 January 2014

Really impressed with the way the booking was dealt with from start to finish - the facilities at the hotel are excellent - overall really impressed with the quality and standard of the hotel and staff

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheRealWilkys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 20 January 2014
My thanks to TheRealWilkys for your superb review. We were all delighted to read just how impressed you were with our hotel and we look forward to seeing you again soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we GUARANTEE that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,720 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (716)
Date | Rating
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  • English first
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English first
Maidenhead, UK
Level Contributor
501 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 385 helpful votes
4 of 5 bubbles Reviewed 14 January 2014 via mobile

Room number 21 - 13th January

Excellent receptionist gave good information and assisted me with several things.

Room ok in size - very high ceilings.
Bed good, shower but no bath. Biggest issue that I had is that the floorboards outside my room do creak a lot and I was worried it may be noisy but I slept well.

Smallish tv for these modern times.

I used the steam room which is excellent and the pool which is big enough to do so long distance swimming. Nice jacuzzi as well.

The public lounge areas are pleasant and you can find quiet corners to sit in and the gas fires were a nice addition.


Stayed January 2014
Helpful?
Thank expectant customer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 15 January 2014
Happy new year Expectant Customer - delighted you liked your room and enjoyed your stay with us. We are currently laying new carpets throughout the halls, stairs and landings which should be completed by the end of this week - we are taking the opportunity to screw down every floor-board throughout the hotel so the majority of these 19th Century creaks should be history!!

Best wishes and many thanks for your review.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torquay, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

My husband and I have just returned from a one night stay here. We had a Superior Double room and it was absolutely lovely! Large & well decorated with a VERY comfy bed, clean new bathroom and seating area. We made the most of the spa and had a relaxing swim, sauna, steam room and Jacuzzi. Highly recommended! There was a party going on in the hotel but we didn't hear a thing! The staff were really friendly and helpful from start to finish with a special mention to the young Australian girl who tended bar. We didn't eat in the hotel in the evening (though we will next time!) but breakfast was delicious with a wide range of food available. A lovely touch was the complimentary glass of wine to celebrate our anniversary on our arrival! We'll definitely be staying here again. Thanks Connaught Hotel!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BacardiGlitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 13 January 2014
Many thanks for your very lovely, 5 star review Chilled and I do hope you take the opportunity to dine in Blakes on your next visit!!

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Witney
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 January 2014

Fancying a break on our own between Christmas and New Year we booked at short notice for 3 nights. The location was good and, once parked in the hotel grounds, the car was superfluous as we were able to walk everywhere we wished to see, from West Cliff via the pier to East Cliff, Westbourne to Boscombe, the town centre and the Lower and Middle Gardens. The welcome was good and the staff friendly and attentive. Breakfasts were very good, though busy, and it was obvious from personal greetings with staff that many guests were repeat visitors. The main hotel building was in fact full and we had accepted a booking into in a pleasant and, on appearances, recently re-furbished room in The Lodge, an annexe entailing a short walk across the garden. A drawback was that the set up of the room lights made it dimmer than we would have liked, especially to see within the wardrobe. We regretted not raising this at the outset as when we mentioned it on leaving we were told that higher wattage bulbs could have been installed. A downside for us, as Best Western Club members, was that the Lodge is not included in the BW group franchise so that although our bill is headed Best Western The Connaught, we were not able to claim any Best Western points. However, our ratings below reflect the fact that the room rates for the Lodge were lower than for the main building. We would be happy to pay a repeat visit but we would aim to stay in the main building.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lescor_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 January 2014

Visited for two day new year celebration with family. Excellent few days. Gala dinner superb. Hotel staff could not be more accommodating. Hotel accommodation really good. Restaurant excellent, with excellent service and obviously a first class chef. Visited last three years for new year and each year it gets better. The hotel deserves its additional star rating to a four star hotel.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 13 January 2014
Thank you very much for your 5 star review and tip top recommendation Christopher - hope to see you again soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
5 of 5 bubbles Reviewed 8 January 2014

I felt so welcome when entering the reception area. A lovely atmosphere with helpful staff. My wife, Morag and I settled quickly having coffee in the Brassier before we went upstairs to our bedroom. My first impression was that the room was spacious and tempting! Breakfast (two nights) was outstanding. Had dinner at The Blakes, again outstanding. Morag and I will definitely come back when I have another opportunity on my business trip.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hamish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 9 January 2014
Many thanks for the "Excellent" review and the compliments Hamish - flattery will get you everywhere!! Hope to see you both again very soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rayleigh
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 7 January 2014 via mobile

Been staying in the hotel on a regular basis since the mid eighties and the standards remain A1. Great food, nice decor, helpful staff, tasteful rooms and a super nice owner. Keep up the good work and the hotel will continue to go from strength to strength. Highly recommend for either a business or pleasure stay.

Stayed January 2014, travelled on business
Helpful?
Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 9 January 2014
You will have seen a great deal of changes over the years Philip; please do say hello next time you are staying. Thank you very much for the "Super Hotel" review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it ensures you get the room and the facilities that you want and rightly expect. - great news, just awarded AA 4 star rating!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Property: BEST WESTERN PLUS The Connaught Hotel
Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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