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“great time”

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BEST WESTERN PLUS The Connaught Hotel
Ranked #2 of 66 Hotels in Bournemouth
Certificate of Excellence
Ipswich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“great time”
5 of 5 bubbles Reviewed 14 February 2014

we had a lovley stay at the counnaught,the room was small but comfotable,and spottlessy clean
good tea and coffee making facilites,the shower was good,lovley towels clean every day,all the staff we met were polite friendly and very efficient.the breakfasts were abousutly delicious excellent quality,the evening menu was very good all,,ough there was not a very big selecion we had two great meals, are only compliant was service was a bit slow,however the waiter was very attentive.The pool and spa area was excellent all the comunal areas were lovley and kept very cleanwe look forward to a return visit in the summer.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank cat2-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 16 February 2014
And we look forward to seeing you in the summer too Cat2; thank you very much for your review and delighted you had such a great time.
Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
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2,753 reviews from our community

Traveller rating
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    694
    175
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    25
See reviews for
385
1,512
125
255
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (722)
Date | Rating
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English first
Chester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

This was our first visit to the hotel and we were particularly impressed with the staff. Everyone was very pleasant and friendly whilst being professional and efficient. Adrienne Douglas, Reception Manager, resolved a room problem for us quickly and without fuss, which meant that the remainder of our stay was very enjoyable. Nick Rutigliano, Blake's Restaurant Manager is excellent - he made dining in the hotel a lovely experience. The hotel is maintained to a high standard and the food is well worth staying in for. The hotel does not have sea views, but is a short walk from the West Cliff area and is in a quiet street within easy walking distance of the town centre. We will definitely return to this hotel if we are visiting Bournemouth again.

Room Tip: The top floor Superior rooms aren't very big and tend to be overheated, although they have small...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcgaw11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 16 February 2014
Thank you so much for your most generous review Mcgaw11 - both Adrienne and Nicky were delighted to be mentioned in despatches!! We look forward to a return visit.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

Excellent service, very comfortable bedroom with good facilities. Very good well equipped gym and pool, sauna and steam room. Good quality food and service at evening meal and breakfast. I would thoroughly recommend staying here if you are visiting Bournemouth

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stewart P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 16 February 2014
Short, sweet and to the point Stewart, thank you very much for your very kind review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 11 February 2014

Like the previous reviewer we were re visiting the area after a few years break. Not much has changed and a blustery weekend probably didnt do the resort justice ... but the resort just a little tired.
The hotel on the other worthy of all its great reviews. I dont review all hotels I stay at but this was
definitely a great find in Bournemouth and worth the visit. Lovely, spacious bedrooms and public
areas. Plenty of parking .. despite a Wedding on at the hotel on the Saturday . Above all excellent
staff both efficient and friendly.
And finally a special thank you to Nick and his team in the restaurant. Two excellent evening dinners with beautifully prepared and presented food in a great atmosphere. Cannot praise
you enough. We will be back !! A great breakfast too !

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sweenyfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 16 February 2014
Our thanks to the Sweeny family for the very lovely review and delighted we were that you had a very nice weekend.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
4 of 5 bubbles Reviewed 9 February 2014 via mobile

Spent my youth having family holidays in and around Bournemouth, so really was magical coming back for the weekend. Check in was swift and done with smiles all round. Our room was simply lovely. We felt right at home. Cleanliness was to a high standard in all areas of the hotel. We spent all of our time out and about as we were very lucky with the weather. However it was a lovely feeling knowing after a tiring day of walking we had a big comfortable bed waiting for us back at the hotel! Full marks all round, already planned to revisit later on this year! Thank you all!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dancingqueen79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 10 February 2014
Thank you very much DancingQueen for your truly "Wonderful" review. Glad your trip down memory lane was such a success.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 February 2014 via mobile

Had a really good stay here. Room and hotel decor nice. Facilities are great-the pool, sauna and steam room are worth a visit. Good quality breakfast. The only small niggle was that staff sometimes disappeared! For example no one around at the pool to get towels from and at the bar we had to wait as staff had gone somewhere. All staff were extremely helpful and friendly, a big plus for a hotel this size.

Stayed February 2014, travelled with friends
Helpful?
Thank Goomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 10 February 2014
Thank you for the 5 star review Goomie. Staff do get busy at times but your comments have been passed to them to make them more aware.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard Rooms average 135 sq ft., Superiors with a balcony 155 sq ft. Superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Property: BEST WESTERN PLUS The Connaught Hotel
Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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