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“Wonderful hotel” 5 of 5 bubbles
Review of BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
Ranked #2 of 68 Hotels in Bournemouth
Certificate of Excellence
Dorset
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful hotel”
5 of 5 bubbles Reviewed 22 February 2014

Visited for a girls weekend with my mum and sisters. If you are coming to Bournemouth I recommend you stay here. The staff were always helpful and attentive. The breakfast was beautiful. The spa area was ideal. The rooms were comfortable and inviting.

This is a lovely hotel.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LynetteDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 23 February 2014
Thank you very much for your "Wonderful Hotel" review Lynette. We are currently updating the changing rooms in the spa area and they will be rather splendid when done - hopefully on your next visit you'll enjoy the facilities even more. We look forward to seeing you all again soon.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
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2,715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (714)
Date | Rating
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English first
Leicester, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 February 2014 via mobile

My boyfriend took me here for our first valentines day it was lovely, great location, lovely pool facilities clean room, staff very friendly. Loved the all you cane at breakfast with lots of variety and they even provided gluten free bread! Would recommend this hotel to anyone!

Stayed March 2013, travelled as a couple
Helpful?
Thank Chl0b0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 22 February 2014
What a lovely way to spend your first Valentine's day Chlo - delighted it was such a success and many thank for the fabulous review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

Booked a Saturday night stay in the Rose Suite for £150 B&B. We normally stay at another hotel but it was full and I was dubious about this place, having looked at the photos online, which made it looked dated, and because it was a Best Western. However, we were pleasantly surprised on arrival to find that the hotel has been completely refurbished and recently gained a 4th star (which needs to be updated on the dated sign outside!). The communal areas are really stunning and the Rose Suite itself was lovely - nothing grand or ostentatious, but spotlessly clean with a small separate lounge area and brand new bathroom. Car parking is free and plentiful. The hotel is set back from the sea front slightly but only a few mins walk, and the area is very quiet and peaceful, which was great. The only down side was that the mattress seemed a bit past it - the springs had gone in a few places, making it uncomfortable and a bit noisy with the slightest movement; maybe the hotel will consider upgrading the beds as part of its refurbishment process. The leisure facilities were excellent: a lovely pool, a large jacuzzi, a great sauna and a beautiful tiled steam room. We were warmly welcomed by a friendly young guy who showed us around. Some families allowed their young children into the jacuzzi, sauna and steam room, despite the staff asking them not to; perhaps this needs to be more closely monitored. Bath robes and slippers were provided in our room, which was a major plus point for us. We had a delicious 3-course dinner in the hotel's restaurant, which was great value. The restaurant manager was a delight and we were served attentively by Emmanuel. Breakfast was equally good the following morning. Overall, a really pleasurable experience - we stayed in 3 Bournemouth hotels this weekend and this was by far the best! We will definitely be back. Please get the cheap Best Western branding changed out the front to better reflect the standard of the hotel!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank DEA26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 22 February 2014
And what a lovely review DEA, thank you very much! You'll be delighted to know that as a result of your review the bed in the Rose Suite has now been sorted. In addition the external signs have now been changed to reflect our 4 star status and promotion to being a Best Western Plus. Hope to see you again.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walmer, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

This is our third visit to The Connaught in the last six months and we have been sufficiently impressed each time to make it a top choice when visiting Bournemouth. The staff are friendly and efficient and the rooms spotless and well equipped. We thoroughly recommend Blake's Restaurant, the balance of flavours and the presentation of the food elevates it from a hotel dining experience to stand alone restaurant. Do take the time to fill in the comments card, the management take on board all feedback.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GeorgieG67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 22 February 2014
We certainly do Georgie - feedback is very important for us and it plays a very important part in our management of the hotel. Nicky, our maitre d' and the head chef were delighted to read your comments and look forward, as we all do, to seeing you for your 4th visit.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

After two very hard years living on one wage and bringing up a poorly baby we finally found ourselves in a position to afford a night away to celebrate our 7th wedding anniversary. We chose The Connaught based on the excellent tripadvisor reviews and we were not disappointed! Spotless and lovely room, beautifully decorated communal areas, pool, jacuzzi all fantastic. We ate at the hotel restaurant and were blown away by the quality of the food. All this made for a brilliant night away but it was the staff who took it up another level. Kevin and Emmanuel in the restaurant were absolutely lovely to us and made us feel really special. The petit fours on a Happy Anniversary plate was a wonderful surprise! We are both in complete agreement that this was the best hotel stay we have had in our 7 years together. Thank you.

Room Tip: Third floor rooms have a balcony
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 141Brooksie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 22 February 2014
We were all truly delighted to be a part of your 7th Anniversary Brooksie and even more so that it was a really happy occasion for you both - hopefully we'll see you on your 8th anniversary if not before. Kevin and Emmanuel thank you for your most generous comments as indeed do we all.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

Absolutely fab hotel. Only stayed one night but would highly recommend! Our room was very nice, the staff were very friendly, and the spa was wonderful. The breakfast was great too. I have stayed in lots of the hotels in Bournemouth, as visit a lot, but this is truly one of the best. Just about to book a return visit, for longer! Well done Connaught, its hard work pleasing me on all aspects of a hotel, but you have done it!

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paula4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 17 February 2014
Many thanks for the "Fab" 5 star review Paula and now that you've found us I hope we are going to see a lot more of you in the future. Delighted your visit was such a success.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

we had a lovley stay at the counnaught,the room was small but comfotable,and spottlessy clean
good tea and coffee making facilites,the shower was good,lovley towels clean every day,all the staff we met were polite friendly and very efficient.the breakfasts were abousutly delicious excellent quality,the evening menu was very good all,,ough there was not a very big selecion we had two great meals, are only compliant was service was a bit slow,however the waiter was very attentive.The pool and spa area was excellent all the comunal areas were lovley and kept very cleanwe look forward to a return visit in the summer.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank cat2-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 16 February 2014
And we look forward to seeing you in the summer too Cat2; thank you very much for your review and delighted you had such a great time.
Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and the facilities that you want and rightly expect. As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Property: BEST WESTERN PLUS The Connaught Hotel
Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
Reservation Options:
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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