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“Very good Stay”

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Best Western Plus The Connaught Hotel
Ranked #3 of 66 Hotels in Bournemouth
Certificate of Excellence
Eastbourne, United Kingdom
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very good Stay”
Reviewed 15 May 2014

The hotel has a pleasing exterior, with friendly welcoming staff. The rooms are clean and well maintained. The bar is well staffed and welcoming. The breakfast was fine (last me all day!) The parking bays are a little tight! Otherwise I can recommend this hotel

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank dickthed0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
Many thanks for your review Dick and delighted to read that you had "A Very Good Stay". Car park is a little tight but it's one of Bournemouth's largest and it's free, unlike most!!

Best wishes and we look forward to seeing you again soon.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (737)
Date | Rating
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English first
Chesterfield, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 May 2014

this hotel is usually excellent but i didnt eat in the restaurant due to the lateness of my meeting and ate in the brasserie. the sizzling fajitas were anything but sizzling so the second fajita and meat was cold by the came i came to eat it they were very good at offering an alternative but it was too late

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB

Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
Many thanks for your review Jane and apologies for the non-sizzling fajitas!! I have passed this on to our ops manager and our head chef to sort out.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perranporth, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 May 2014

I don't very often leave reviews, but always read them. Having just said at the Connaught I thought that it justified a review. The staff are lovely, very obliging and helpful. I was staying on my own, but because the staff were so friendly I din't feel lonely. The hotel is lovely and bright. My room was small, but very comfortable, it felt very homely. The facilities are lovely especially the Spa. Breakfast was amazing. I would definitely recommend it as a place to stay and would return if I need to stay in Bournemouth again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
Hopefully we'll get to see you again Jo - thank you for your lovely review. We do have a number of ladies staying on their own and our staff are primed to look out for them without being too obvious!! Delighted you enjoyed your stay.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 May 2014

This Hotel is by far the best place Ive stayed in for a long time.The staff were so attentive.The Management Kevin Paul and Niky in the restaurant could not do enough for me.It was home from home,so elegant.The music in the dinning room was so lovely.I bought a CD and DVD.Food was excellent.Breakfast was very very good.I forgot my Sunglasses and they were sent to me next day.How honest.I cant wait to go back in the Summer with my daughter and enjoy the Hotel for the second time.
Thank you everyone for a most pleasant stay.
Eileen.
Winner of 4 in a bed 2013

Room Tip: My room was quite.I was at the back of the Hotel good for solo travellers.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eileenhopeakoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
A super review Eileen, thank you very much - I hope the sun glasses arrived safely. We look forward to seeing you again in the summer. Just to let you know that we will have a double treatment room available by the Summer and should you both wish to have a massage at the same time do

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swindon, United Kingdom
1 review
Reviewed 13 May 2014

This was our first visit. We booked for a short 3 night break, not expecting it to be any different from other run-of-the-mill UK hotels we had stayed in. However we were pleasantly surprised from the minute we checked in. The staff are all very friendly and efficient and made us feel welcome and that nothing was too much trouble.
We initially thought our room looked a little tired and in need of a make-over, but we later found out that it is going to be upgraded to a suit later this year. We couldn't fault the housekeeping. Everything was spotless.
Breakfast was very good and our dining experience was superb. The food was delicious and the restaurant manager, Nick, was charming. You won't be disappointed!
All in all, a delightful stay and we've already booked to go back in September.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David_J_WEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
We too are looking forward to seeing you again soon David. If you liked the room that you stayed in do call reception to make your reservation and they will make sure you have the same enjoyable experience once again and hopefully a tad more!! Many thanks for your super, 5 star review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

Good location for the BIC and town center. Can only give 100% to the Welcome, staff in general, the food, the room and cleanliness of the hotel and room. Will definitely stay at Connaught in the future.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 16 May 2014
Very nice David, thank you very much.

Best wishes and we look forward to seeing you again soon.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hindhead, England, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 May 2014

We stay at the Best Western Connaught whenever we come to Bournemouth but this was our first visit since its upgrade to 4 star and Best Western Plus. The refurbishment is lovely. We had a free upgrade to the Orchard Suite on the top floor complete with balcony. Lovely room. While my partner went off to a reunion with old friends, I shared a Dorset Cream tea with a friend who lives near Bournemouth. It was in the new Connaught Brasserie and was absolutely fantastic. The lightest scones imaginable with a generous helping of clotted cream and strawberry jam. A real treat. The Connaught remains a first rate hotel and even better than the refurbishment, is the quality of service. The young lady at reception, Irina, is delightful and remembered us from previous visits. I find that impressive. If you are going to Bournemouth, the Connaught is the place to stay.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Di_M_11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this review, 13 May 2014
Many thanks Di for your hugely complimentary review and delighted you enjoyed your stay with us - our promotion to 4 star has been well received and a huge success and quite recently we also were promoted by Best Western to a PLUS - good news all round!!

Best wishes and we look forward to seeing you again soon.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus The Connaught Hotel

Property: Best Western Plus The Connaught Hotel
Address: West Hill Road | West Cliff, Bournemouth BH2 5PH, England (Formerly BEST WESTERN PLUS The Connaught Hotel)
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western Plus The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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