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Best Western Plus The Connaught Hotel
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Reviews (3,051)
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1,962
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33
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All reviewsblakes restaurantorchid suitespa facilitieslovely hotelexecutive roomthe main hotelswimming poolsteam room and saunabreakfast was excellenttown centreshort breakcar parkwest cliffrestaurant managerenjoyable staythird floorbuffet style
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1,736 - 1,741 of 3,051 reviews
Reviewed 15 May 2014

The hotel has a pleasing exterior, with friendly welcoming staff. The rooms are clean and well maintained. The bar is well staffed and welcoming. The breakfast was fine (last me all day!) The parking bays are a little tight! Otherwise I can recommend this hotel

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank dickthed0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 16 May 2014

Many thanks for your review Dick and delighted to read that you had "A Very Good Stay". Car park is a little tight but it's one of Bournemouth's largest and it's free, unlike most!!

Best wishes and we look forward to seeing you again soon.

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

this hotel is usually excellent but i didnt eat in the restaurant due to the lateness of my meeting and ate in the brasserie. the sizzling fajitas were anything but sizzling so the second fajita and meat was cold by the came i came to eat it they were very good at offering an alternative but it was too late

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western GB
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 16 May 2014

Many thanks for your review Jane and apologies for the non-sizzling fajitas!! I have passed this on to our ops manager and our head chef to sort out.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

I don't very often leave reviews, but always read them. Having just said at the Connaught I thought that it justified a review. The staff are lovely, very obliging and helpful. I was staying on my own, but because the staff were so friendly I din't feel lonely. The hotel is lovely and bright. My room was small, but very comfortable, it felt very homely. The facilities are lovely especially the Spa. Breakfast was amazing. I would definitely recommend it as a place to stay and would return if I need to stay in Bournemouth again.

  • Stayed: May 2014, travelled solo
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Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 16 May 2014

Hopefully we'll get to see you again Jo - thank you for your lovely review. We do have a number of ladies staying on their own and our staff are primed to look out for them without being too obvious!! Delighted you enjoyed your stay.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

This Hotel is by far the best place Ive stayed in for a long time.The staff were so attentive.The Management Kevin Paul and Niky in the restaurant could not do enough for me.It was home from home,so elegant.The music in the dinning room was so lovely.I bought a CD and DVD.Food was excellent.Breakfast was very very good.I forgot my Sunglasses and they were sent to me next day.How honest.I cant wait to go back in the Summer with my daughter and enjoy the Hotel for the second time.
Thank you everyone for a most pleasant stay.
Eileen.
Winner of 4 in a bed 2013

Room Tip: My room was quite.I was at the back of the Hotel good for solo travellers.
  • Stayed: May 2014, travelled solo
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Thank eileenhopeakoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 16 May 2014

A super review Eileen, thank you very much - I hope the sun glasses arrived safely. We look forward to seeing you again in the summer. Just to let you know that we will have a double treatment room available by the Summer and should you both wish to have a massage at the same time do

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

This was our first visit. We booked for a short 3 night break, not expecting it to be any different from other run-of-the-mill UK hotels we had stayed in. However we were pleasantly surprised from the minute we checked in. The staff are all very friendly and efficient and made us feel welcome and that nothing was too much trouble.
We initially thought our room looked a little tired and in need of a make-over, but we later found out that it is going to be upgraded to a suit later this year. We couldn't fault the housekeeping. Everything was spotless.
Breakfast was very good and our dining experience was superb. The food was delicious and the restaurant manager, Nick, was charming. You won't be disappointed!
All in all, a delightful stay and we've already booked to go back in September.

  • Stayed: May 2014, travelled as a couple
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Thank David_J_WEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at Best Western Plus The Connaught Hotel, responded to this reviewResponded 16 May 2014

We too are looking forward to seeing you again soon David. If you liked the room that you stayed in do call reception to make your reservation and they will make sure you have the same enjoyable experience once again and hopefully a tad more!! Many thanks for your super, 5 star review.

Best wishes

David F Miller
Managing Director

Always book direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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