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“Fantastic stay”

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BEST WESTERN PLUS The Connaught Hotel
Ranked #2 of 66 Hotels in Bournemouth
Certificate of Excellence
surrey
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Fantastic stay”
5 of 5 bubbles Reviewed 20 July 2014

Really loved this hotel, from start to finish cannot fault a single thing. Check in and reception staff friendly and efficient, after a few minutes in our room received a telephone call from reception to ask if everything was ok with our room, I requested an iron and it was brought up immediately. The room and bathroom was spotlessly clean as we're all the public areas. We stayed in a balcony room on the third floor and with the windows open can be a bit noisy, but it didn't bother us. We ate in the Brasserie and the food and service was very good. Breakfast was good, we sat outside in the pretty courtyard. Overall a very pleasant experience, lovely hotel, nicely furnished in all areas, friendly and professional staff, will definately stay here again.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank chelsea021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 24 July 2014
A simply lovely review Chelsea, thank you so much - do come and see us again soon.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
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2,752 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (721)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Carshalton, United Kingdom
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

By far the best hotel in Bournemouth. Our room was well appointed with a balcony overlooking the car park and towards the town. The leisure club in the basement was also excellent with a good size pool, hot tub, steam room and sauna. The staff and level of customer service was impeccable and made you feel very welcome. There is a restaurant and also a bar menu. The food was also very good, notably the tapas board and fajitas from the bar menu. Good selection of wine and beer. The buffet breakfast was good; which could be eaten on the terrace / garden on sunny days. The decor was clean and stylish with a touch of class!
The car park was busy, spaces available on a first come, first parked basis.
I have no negative points in this review and look forward to our next stay.

Room Tip: Room 44 was excellent
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Malcolm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 24 July 2014
And we look forward to seeing you again too Malcom, thank you very much for your super review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glastonbury
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Lovely, clean rooms, good facilities, polite and friendly staff. Air conditioning would have made our stay better, although a fan was provided it did little to cool the room (in fairness the weather was very hot during our stay).

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank ggm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 21 July 2014
Many thanks for your very generous review ggm and delighted you enjoyed your short break. I'm afraid well over 90% of the hotels in Bournemouth do not have air-conditioning and we are no exception, however fans are provided in all the rooms and they are pretty effective.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Being a regular visitor to Bournemouth this is my 1st stay at the Connaught, although have stayed at it's 'sister' hotel The Royale. The facilities are excellent with rooms to a good standard, restaurants, bar and leisure facilities also to a high standard. The interior is light and pleasing to the eye and spotlessly clean. The hotel is in an ideal location being close to the beach and town centre and provides free, fast internet.
What made my stay particularly enjoyable was mainly down to the attentive staff; the most attentive I've experienced in my all my travels. They really do make you feel that your valued as a guest. A big thank you to David Miller, Paul, Charlotte, Petra and all the staff; you are certainly worthy of being the 'No1 hotel in Bournemouth' and look forward to seeing you all again in the foreseeable future.

Room Tip: If staying in 'The Lodge' I would recommend a room that is not facing the busy West Cliff Rd...
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  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 21 July 2014
It was most certainly our pleasure Trevor and I'm delighted everything worked out well for you - I hope to see you again soon and thank you very much for the delightful review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, United Kingdom
Level Contributor
112 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

We stayed here 12/07/14, for my sons wedding, the rooms were beautiful with every facility you could want, the wedding venue was lovely all done by the hotel, the reception was at five o clock so the guests had drinks in the garden, the staff looked after us really well, the 3 course dinner was outstanding, there were at least 80 guests but the food was hot and tasty, and the service was first class, breakfast next morning was also top class, after we had left the hotel rang to tell me I had left my purse with my bank cards in the room, they kept it for me in the safe till I collected it, thank you to Best western your staff are amazing,

Room Tip: Any room, car parking is not to good but there is parking near by.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Cath066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 21 July 2014
And what a wonderful day that was Cath - delighted it was such a success and thank you very much for your glowing review.

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 July 2014

I stayed here at the beginning of July, having booked fairly last minute I was given a room with a balcony as requested. On arrival we were greeted by friendly receptionist staff who took our cases ect. The room was nice, spacious and clean. The bathroom was clean and spacious, the bar was well maintained. The only thing I could say is that the pool area could do with a bit of TLC...

Room Tip: A balcony is a must!
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HelpfulH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 21 July 2014
A very "helpful" review HelpfulH, thank you very much - flattery will get you everywhere!!.

Best wishes and we look forward to seeing you again soon.

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

Great Spa and swimming facilities
very close to the beach and all the local bars
short walk to the town centre shops and cinema
very friendly staff and great with my teenage son
AMAZINGLY FAST wireless internet which was free!!!
Overall a very nice stay we would return

Room Tip: All the rooms on the back are hotter as this side faces the sun all day, which is great but can make...
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Activestu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review, 20 July 2014
A really super review Activestu, thank you very much. We have just gone over to fibrenet so the WiFi speed is super fast - as you say just great for the teenagers!!

Best wishes

David F Miller
Managing Director

More and more guests are now booking direct with the hotel 01202 298020 - we guarantee that you will not find a lower price anywhere else and it does ensure you get the room and in particular the bath or shower that you want – don’t leave it to chance call now!! As a guide our standard rooms average 135 sq ft., superior rooms with a balcony 155 sq ft. superiors without a balcony 175 sq ft and executives 215 sq ft
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS The Connaught Hotel

Property: BEST WESTERN PLUS The Connaught Hotel
Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Spa Hotel in Bournemouth
#2 Luxury Hotel in Bournemouth
#2 Family Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western

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