You can't fault the public areas of the hotel, clean and beatiful. The Bar, pool and Blake's restaurant are lovely and the staff are lovely and so helpful! Although the majority (not all) of the reception staff were rude, unhelpful and unapproachable, the rooms were not upto a £170 per night standard at all! The only reason we chose this hotel was because we wanted a jacuzzi in our room which didn't work and then didn't work properly! The unhelpful duty manager gave us £30 off our just under £700 bill! Not acceptable. The beds sloped hugely. But to end on a good point, there was a guy who worked there called Dennis and he was absolutely amazing!
- Official Description (provided by the hotel):
- This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more less
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- Also Known As:
- Best Western Bournemouth
- Bournemouth Best Western