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All reviews blakes restaurant orchid suite spa facilities executive room lovely hotel the main hotel swimming pool steam room and sauna breakfast was excellent short break good size town centre car park enjoyable stay west cliff third floor restaurant manager
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Reviewed 21 June 2018

hotel is block from cliff (steep walk down to beach)
very limited parking.
staff friendly, rooms small but clean and well equipped.
bathroom was small (as in a lot of town hotels).
great hot chocolate in tea/coffee.

Date of stay: June 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank MastG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW-Connaught, General Manager at Best Western Plus The Connaught Hotel, responded to this reviewResponded 14 July 2018

Thank you for your review MastG. The hotel is a 5 minute walk to the cliff top and there is a choice of the zigzap steps or a lift which takes you straight to the beachfront. Our car parks is one of the largest in Bournemouth and unlike most of our competitors is still free of charge to our guests. I hope we have the pleasure of welcoming you back again soon.

Kind regards,

Simon Hartwell
General Manager

Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., balcony rooms now fully air-conditioned, average 155 sq ft, superiors without balconies 175 sq ft,Executives 210 sq.ft and Suites 250 sq ft.I was delighted to read that you enjoyed your stay with us and hope we have the pleasure of welcoming you back again soon.

Kind regards,

Simon Hartwell
General Manager

Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., balcony rooms now fully air-conditioned, average 155 sq ft, superiors without balconies 175 sq ft,Executives 210 sq.ft and Suites 250 sq ft.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

As the title indicates we have stayed many times before, some times 3 or 4 days others like this one for the night. We were going to a concert at the BIC on the Sunday so ate out on this occasion but can recommend Blakes or Brasserie for their food offering. Breakfast is a good choice and when busy as it was Sunday am there is overflow seating in the Brasserie. A lot of people use the Spa so dont be surprised to see them sitting in the Brasserie in their dressing gown sipping Prosecco at lunchtime! We will return at some stage Im sure.

Room tip: Choose a room with a balcony to give you the option of sitting out.
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW-Connaught, General Manager at Best Western Plus The Connaught Hotel, responded to this reviewResponded 14 July 2018

Thank you for your review Alan, I was delighted to read that you enjoyed your 6th stay (wow) with us and hope we have the pleasure of welcoming you back again soon.

Kind regards,

Simon Hartwell
General Manager

Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., balcony rooms now fully air-conditioned, average 155 sq ft, superiors without balconies 175 sq ft,Executives 210 sq.ft and Suites 250 sq ft.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Excellent location; good local bus service to Centre, Westbourne, Poole and Swanage. Quality food in restaurant and brasserie served efficiently and courteously. Staff friendly and helpful. Everywhere immaculately clean.

Room tip: I am disabled and was given a suitable room.
Date of stay: June 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kenilworthians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW-Connaught, General Manager at Best Western Plus The Connaught Hotel, responded to this reviewResponded 14 July 2018

Thank you for your review Kenilworth, I was delighted to read that you enjoyed your stay with us and hope we have the pleasure of welcoming you back again soon.

Kind regards,

Simon Hartwell
General Manager

Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., balcony rooms now fully air-conditioned, average 155 sq ft, superiors without balconies 175 sq ft,Executives 210 sq.ft and Suites 250 sq ft.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

The staff make this hotel lovely place to stay so will be back.The hotel is in a good location and even a bus from town centre to West Hill Rd. We ate in the bar and food was good and able to dress casually. Although building work in progress next door we heard no noise.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank Betty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW-Connaught, General Manager at Best Western Plus The Connaught Hotel, responded to this reviewResponded 14 July 2018

Thank you for your review Betty, I was delighted to read that you enjoyed your stay with us and hope we have the pleasure of welcoming you back again soon.

Kind regards,

Simon Hartwell
General Manager

Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135 sq ft., balcony rooms now fully air-conditioned, average 155 sq ft, superiors without balconies 175 sq ft,Executives 210 sq.ft and Suites 250 sq ft.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BW-Connaught, General Manager at Best Western Plus The Connaught Hotel, responded to this reviewResponded 14 July 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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