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“Very helpful and nice staff”

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Best Western Hotel Royale
Ranked #16 of 66 Hotels in Bournemouth
Certificate of Excellence
Reviewed 27 December 2013

Got to agree with reviewers this is a excellent hotel for value for money . However would have liked to stay at the main hotel and not the rooms at the annex at the rear of the hotel . A great breakfast I must say

  • Stayed: December 2013, travelled as a couple
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Thank peterb73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

Peterb73
Thank you for your kind review. I was delighted that you found us to be good value for money and that you enjoyed your stay with us. We look forward to having the pleasure of welcoming you back hopefully in the not too distant future.

Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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945 - 951 of 1,539 reviews

Reviewed 27 December 2013

We stayed here the weekend before Christmas for a birthday party and thoroughly enjoyed our stay. All the staff were very friendly and welcoming. We took advantage of an offer of free wine with our meal in the restaurant the first night and were delighted with our choice. The food was well cooked, well presented, tasty and the portions were sensible. The staff provided excellent service, attentive without overdoing it. We had room 309, which was warm, comfortable and met all our needs including the wifi. The shower took a bit or patience to get right and the water pressure wasn't too good, but it was hot.
There was a wide selection for breakfast, buffet style, with a good choice of hot cooked dishes.
The hotel is ideally situated for walking into town and we thought the car parking charges of £2.00 a day very reasonable.
All in all we very much enjoyed the experience and will definitely go back. Many thanks to all the staff for making our stay so enjoyable.

  • Stayed: December 2013, travelled as a couple
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Thank holswelove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

Holswelove
What a great heading - thank you! I was so happy to read your review especially from a Top Contributor! The staff were delighted to read that you enjoyed your visit and really appreciated your taking the time to write such compliments! Please come and visit us again soon!
Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2013

This is an excellent value for money good class hotel. I stayed 4 nights for a conference and it was clean and comfortable with all the facilities I needed. The choice of food was not as large as I expected but the food was cooked and presented beautifully. The staff were really friendly, helpful and welcoming. It was really quiet at night which was a bonus

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western GB
Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

A H
Thank you for the most complimentary review. I was delighted to read that you enjoyed all our facilities and found the hotel to be good value for money. I was also pleased to read you enjoyed a peaceful night's sleep and that the staff were all helpful and friendly. Please do come and visit us again.
Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

We stayed here for 3 nights over the weekend, The welcome was warm, and bedrooms clean but on the small side. Also could do with more sound installation as we could clearly here conversations going on in the next room. Unfortunately the free wifi was non existent in our room (307) and when I mentioned this to the duty manager he just mumbled an apology and suggested we connect down in the bar. I have to say though all the other staff we had dealings with friendly and helpful. Breakfasts were good as was the light meal we had one evening in the bar.

Stayed: December 2013, travelled as a couple
Thank Dougie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

DougieD
Thank you for your kind review. I am so sorry that the wifi was playing up during your visit and that we were unable to rectify it without outside assistance. The glitch has now been rectified and I am grateful to you for bringing this matter to my attention

Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

Hi what a great hotel, walking distance to all the lovely shops and walking distance to the beach, very nice lovely walks all so near by. The rooms were spotless the food top notch would not hesitate to go back.

  • Stayed: December 2013, travelled with friends
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Thank crazy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

Crazy87
Thank you for lovely short and sweet review. Your compliments mean a great deal to all of us and we appreciate you writing however brief to say how much you enjoyed your visit. Thank you!

Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western GB
Thank SadieO2
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

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Reviewed 14 December 2013

My husband and I stayed 2 days at this hotel as a birthday surprise.
We were very impressed with the friendly and helpful staff.
There was an excellent choice of menu in the restaurant. Breakfast was buffet style and included a hot menu. All areas were spotlessly clean, well decorated and furnished. Our room was very comfortable and included tea making facilities.
The lovely warm swimming pool was a bonus open until late at night and towels are provided.
This hotel is a pleasant 15 minute scenic coastal walk ( or inland) into town.
Be aware there are steep slopes along the way.
This was an excellent break where we were able to enjoy all the Christmas lights/ decorations and activities in the town.
Hotel car parking is charged at £2 per day. This is donated to a local Children's Hospice which the hotel supports.
Give this hotel a visit . You will not be disappointed.

Room Tip: We stayed in a good sized room with a balcony at the front of the hotel .
See more room tips
  • Stayed: December 2013, travelled as a couple
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Thank susankinsella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 31 December 2013

Susankinsella
Thank you so much for the lovely review. I was delighted to read that enjoyed your birthday treat and that all aspects of the hotel met with your unreserved approval. I do hope we shall have the pleasure of welcoming you back in the not too distant future.
Kind regards and wishing you a very happy and healthy 2014

Michael Katzler
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Bournemouth
#9 Family Hotel in Bournemouth
#12 Romantic Hotel in Bournemouth
Price Range: £46 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Royale 3*
Number of rooms: 64
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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