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“Comfortable hotel, friendly staff, easy walk to pier and centre.”

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Best Western Hotel Royale
Ranked #15 of 67 Hotels in Bournemouth
Certificate of Excellence
Reviewed 28 May 2014

I have stayed at the Royale several times over the past few years, most recently 10 days ago over that hot and sunny week-end which may turn out to have been our summer this year.
Rooms are comfortable and clean and the staff friendly and helpful. The hotel is well located just a 15/20 minute walk from the pier and the centre of town, up on the hill close to East Overcliff with its sea views and steps/pathway down to the beach. Breakfasts are excellent, and the hotel has a large indoor swimming pool. Room prices are reasonable and I will almost certainly be staying here again on my next visit to Bournemouth.

  • Stayed: May 2014, travelled with friends
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Thank Keith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 6 June 2014

Keith F
Thank you for the lovely review. The staff were most grateful to you for taking the trouble to sing their praises and the team look forward to welcoming you back to the hotel soon.
Kind regards
Michael Katzler
Managing Director

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877 - 883 of 1,592 reviews

Reviewed 28 May 2014

We stayed in this hotel for just one night. The welcome was friendly and helpful. We arrived early but they were happy to take our bags while we went into town. Although the room wasn't meant to be ready until 3pm we were offered a telephone call to tell us if the room was free earlier. The room was a very good size, as were the beds, and very comfortable too. It was also spotless. My daughter and I used the pool, which we found to be clean and a very good size. Breakfast in the morning was lovely. The service was speedy and very polite. The choice of food was large and all was fresh and hot. Overall, we found this hotel to be brilliant. The staff were courteous and attentive. The hotel itself is of a high standard and very well situated to visit all of Bournemouth's attractions. I would definitely stay again.

  • Stayed: May 2014, travelled with family
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Thank chrissychrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 6 June 2014

Chrissychrissy
Thank you for your most complimentary review. The whole team really appreciated your kind words and we all look forward to welcoming you back to the hotel in the not too distant future.
Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Staff were really nice but various problems with bathroom and sound insulation. Shower wouldn't work properly due to showerhead and water pressure problems. Toilet tank failed to fill sufficiently leading to manual intervention to get it to flush properly. Sound insulation between my bedroom and the next was poor so that conversations could be heard. Best Western management need to take action as they're letting both their staff and customers down

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Best Western GB
Thank Graham G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 6 June 2014

GrahamG
Thank you for your feedback I very much appreciate you bringing these issues to my attention and sincerely apologise that the plumbing problems appear to have spoiled your stay with us. You will be pleased to know these have now been resolved
Kind regards
Michael Katzler
Managing Director

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Reviewed 26 May 2014

A smart and quiet hotel, conveniently located just a short stroll from the cliff side and the beach front. Outstanding customer service - we were made to feel extremely welcome from the moment we arrived at the hotel and the hotel staff continued to offer extremely helpful service for the duration of our stay. Bedroom was functional and clean, with everything you could possibly need for a comfortable stay. Large bathroom with bath & shower (pressure not great, but good enough and plenty of hot water). Extensive hot and cold buffet for breakfast, and access to lovely 15m swimming pool. Didn't eat at hotel restaurant, but bar (surroundings and staff) very pleasant. Room service very prompt, with good quality tasty food and drink. Possible to have newspaper delivered to the room in the morning, which was a nice touch. All round, a very relaxing and enjoyable stay.

  • Stayed: May 2014, travelled as a couple
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3  Thank TravellingHistorian1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 6 June 2014

TravellingHistorian1
Thank you so much for your lovely review. It is so encouraging for the team at the hotel when customers appreciate their efforts and then take the trouble to write a review. Thank you from all the staff! please come and see us again and keep recommending us to your colleagues.

Kind regards


Michael Katzler
Managing Director

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Reviewed 21 May 2014

We stayed here for a night after getting a last minute booking. We got the room for a very reasonable price, i'm not sure what the normal price would be but for what we paid we got excellent value for money. The hotel is well decorated, modern and comfortable, our room was spotless and although not large, had everything needed to make our stay a very pleasant one. We had a meal in the lounge/bar which was delicious, and breakfast was very good too with plenty of choice. The staff were very friendly and helpful.

  • Stayed: May 2014, travelled as a couple
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2  Thank Ness35_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 23 May 2014

Ness35_11
Thank you very much for the perfect review! I cannot overstate how much it means to the whole team at the hotel when our customers write such complimentary reviews about us. - thank you! Please come and visit and us again soon
Kind regards
Michael katzler
Managing Director

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Reviewed 18 May 2014

We decided to visit Bournemouth this weekend and choose a best western as I always had a good experience from them in europe when traveling for business. When we arrived we were welcomed by friendly staff and noticed that the hotel is bit dated but very clean. After a day at the beach we jumped to the shower but it was broken. The issue was sorted quickly and we were plesently surprised by the level of customer service.

  • Stayed: May 2014, travelled as a couple
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1  Thank buczek5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 23 May 2014

Bukzek5
Many thanks for the complimentary review and especially for highlighting the great customer service - it means a great deal to all the staff. Please come and visit us again and indeed keep using Best Western hotels - they are the best in the sector!!
Kind regards
Michael Katzler
Managing Director

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Reviewed 16 May 2014

We had two days at the Royale and it was very good. Good hotel, good and clean rooms, nice pool, very good food and the staff went the extra mile for us, especially Ricardo, the Portuguese manager. He welcomed us so well and in a very professional way. The hotel itself is and old building but has a charming atmosphere and the location is perfect, just a few minutes from town centre and beaches. We will be coming back!

  • Stayed: May 2014, travelled as a couple
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3  Thank jabagbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 23 May 2014

Jabagbag
Thank you so much for the kind words! Ricardo was delighted with his mention and we all very much appreciate you taking the time to write in. Our greatest compliment is that you will return and we very much look forward to welcoming you back
Kind regards
Michael katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Bournemouth
#7 Family Hotel in Bournemouth
#8 Business Hotel in Bournemouth
#12 Romantic Hotel in Bournemouth
Price Range: £37 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Royale 3*
Number of rooms: 64
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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