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“Not bad but not brilliant either”

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Best Western Hotel Royale
Ranked #16 of 67 Hotels in Bournemouth
Certificate of Excellence
Reviewed 21 June 2014

Firstly I will start by saying the photos do not represent this hotel very well. On arrival it is clear that some areas are in need of a refurb, the outside looks a bit tired and the pool area was just grim to be honest. Dirty pool full of dead bugs and mouldy sides, dirty changing rooms and wet and grubby floor. Other than that though everywhere else was pleasant. Our room was spotless, the bathroom was also very clean and modern. The bar and restaurant areas were all very clean and sitting in the bar was a very pleasant and relaxing experience helped by friendly staff. The food in the restaurant was also exceptional and reasonably priced. I feel it is also worth mentioning that the car park barriers are poorly designed, the lift is very tired and far too small and that paying to park your car in a hotel car park is a joke. So all in all not a bad stay but also not a great stay, I think for the price a better hotel could be found.

Stayed: June 2014, travelled as a couple
2  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 4 July 2014

James M
I can assure you that the photos of the hotel do represent exactly how the hotel is! Many are taken by reviewers!! That said I am sincerely sorry you were not overly impressed with the hotel and I see we are your first hotel review so look forward to reading your next one!
kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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838 - 844 of 1,568 reviews

Reviewed 20 June 2014

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western GB
1  Thank Ian M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 19 June 2014

I use this hotel a lot for business and I must say there is always a very warm welcome and nothing is ever too much for the staff - Good food and Good service and whether travelling alone or in a group it is always a pleasure to stay here There is a swimming pool so an early morning Dip is always welcome. Very clean and well presented and a fantastic breakfast to boot! - If staying in Bournemouth don't pass this hotel by,You'll be missing out - Then like me, you'll return time after time!

Thanks Everyone!

Room Tip: Traveling as a family? Ask for a Chalet Room - You won't be disappointed =)
See more room tips
  • Stayed: June 2014, travelled on business
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1  Thank Essex_Man_About_Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 4 July 2014

Essex_Man_About_Town
Thank you so much for the perfect review! I cannot stress enough how much your compliments mean to the team at the hotel and very much appreciated your time and trouble taken to write the review - thank you sincerely from the whole team!
Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

We were very pleased to stay at the Best Western Royale in Bournemouth for five nights in June. We had a very comfortable room and a very modern and spacious bathroom. Everything was spotless. The staff were very friendly and helpful and nothing was too much trouble. The hotel manager, Alan worked very hard and made sure everything was perfect. There was a lovely bubbly lady on the reception desk as well. There was a very friendly but relaxed atmosphere in the hotel. The swimming pool was perfect and towels were provided for the pool daily. We ate a couple of evening meals in the hotel as well as breakfast and the food was very good - good menu, always hot and well presented. The weather just made our break perfect and we will be back again next year.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western GB
1  Thank IanK2505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 4 July 2014

IanK2505
Thank you for your kind review and I was delighted to read that you not only did you find the hotel exceeded your expectations but that you will be returning to visit us again!! That is the greatest compliment we can ask for. I was also heartened to see you enjoyed the food, the pool and that staff were caring and attentive!
We look forward to welcoming you back
Kind regards


Michael Katzler
Managing Director

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Reviewed 17 June 2014

Lovely time, booked a single room, the hotel gave me a double. Nicely furnished, bathroom smashing. All the I met were friendly and helpful. As I was staying there on my own I didn't feel at all awkward, very welcoming.

  • Stayed: May 2014, travelled solo
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3  Thank elaine c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 19 June 2014

Elaine c
Thank you very much for your kind review. I was delighted to read that you were made to feel at ease and enjoyed the room and the facilities at the hotel. Please come and visit us again when you are next over.
Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014 via mobile

Following a visit in 2012 we returned- yet again we had a lovely stay, friendly and professional staff, great value for money hotel. Keep up the good work, if in the area again I will be sure to book this hotel.

Stayed: January 2014, travelled with friends
1  Thank kangaroomich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 19 June 2014

Kangaroomich
Thank you so much for the lovely review and thank you for returning to stay with us again. We all really appreciate your custom and it is always a special pleasure to welcome our customers back to the hotel. We look forward to seeing you again
Kind regards
Michael Katzler
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

A beautiful, comfortable room was welcome after a long, hot journey. The reception staff were friendly and helpful. I enjoyed the pool for a late afternoon swim before dinner in Bournemouth. A lovely, spacious bed guaranteed a good night's sleep.

  • Stayed: May 2014, travelled as a couple
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1  Thank Valencia15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thehotelroyale, Owner at Best Western Hotel Royale, responded to this reviewResponded 19 June 2014

Valencia15
Thank you very much for the most complimentary review. I was delighted that you enjoyed your stay with us and that you managed to enjoy the the pool. I do hope you will return and visit again.
Kind regards
Michael Katzler
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Region: United Kingdom > England > Dorset > Bournemouth
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Bournemouth
#8 Business Hotel in Bournemouth
#12 Romantic Hotel in Bournemouth
Price Range: £32 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Royale 3*
Number of rooms: 64
Official Description (provided by the hotel):
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western

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