We have just returned from a two night stay at the Hallmark Hotel. Firstly, I am grateful that they were able to change our booking at short notice and also want to say thank you for the cake which was in the room which I'd requested as it was my partner's birthday!
The room was lovely and warm and a decent size. It was very clean although the bathroom needs a bit of work doing to it.
We ate at the restaurant on the first night and we really enjoyed the food. The waitress was full of enthusiasm but kept getting things wrong. We didn't mind this though because she was lovely and very apologetic. We found it quite entertaining!! She did work hard though!!
We made full use of the spa. Yes the changing rooms do need updating and perhaps extending but we really enjoyed it. I've never been in an aromatherapy cave before - it was delightful!
Just a minor complaint: We had booked an Executive Suite which should have included bath robes and water. Neither of this were provided even when we asked!
Overall, we would definitely return to the Hallmark Hotel!
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel