I brought a spa package. I tried to make contact numerous times over a two week period -no one returned my call. Eventually after seaking to a member of staff from the spa, i was given the wrong information. The administratio side is extremely disorganised, the changing room facilities are very run down and the shower smells horrid. Steam room and sauna great but aromatherapy room smells damp and its cold. Overall an absolute disappointment.
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel