I wanted to surprise my mum with a Spa Break for her birthday and this hotel was Perfect. The hotel was clean and tidy, the staff were friendly and the spa was well set out. We stayed for two nights and made full use of the facilities.
Dinner in the restaurant was included as part of our Spa package and was well presented and generous. The waiting staff were lovely and couldn't help us enough. There was also an extensive selection of wine available.
The gym, while small was quite well stocked and had enough machines for me to get a full work out while Mum made good use of the swimming pool. We had lovely massages as part of the package which was a nice treat and very relaxing before a dip in the hot water jacuzzi. The steam rooms were clean and not excessively hot and the aromatherapy room was lovely with little lights in the ceiling.
Our room, while rather warm, was clean and tidy and nicely decorated. The TV came with digital which was adequate for holiday viewing. We had both a bath and a shower and the bathroom was clean and the towels were soft. The bed and pillows were soft and comfy.
While it is true that the lift was not working during our stay, I feel that some of the negative comments do not do the hotel justice and that any minor niggles I could comment on were out weighed by the lovely stay we had at the hotel. This place truly was a gem.
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel