My partner and I stayed here for 5 nights paying over £600! Not worth it at all! So many people complaining! No way is it 4 star! Go elsewhere! When we arrived we were given claustrophobic room 21. Complained and were moved to 58 which was bigger. Shower dangerous and very slippery, poor water pressure. Sink taps orientated incorrectly. Bathroom not cleaned well. Spa facilities desperately in need of refurbishment. Steam room never worked during our stay. Changing rooms dirty, mouldy and shower poor. Changing room near gym equally as poor. Lift still broken and reading previous reviews has been for weeks. I did read some good reviews before we came and decided to make up my own mind. I am convinced for the money we paid there are better hotels in Bournemouth!
It was convenient and breakfast was nice. Pinocchio's Italian nearby is fantastic!
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel