We visited this hotel for my fiance's birthday, and also to relax and recover from a tiring 2 day trip to london the day before. After reading some reviews on here, I emailed the hotel with my concerns and was assured all the facilities were working and our room would be nice - thankyou to Anna who I exchanged a few emails with and sorted this for us. Reception staff were polite and friendly, our room wasn't quite ready but we had arrived before the stated check-in time so that was understandable. We swiftly checked in and were told we could use the facilities straight away while we waited for our room, which was appreciated. However we decided to wander into bournemouth for a spot of shopping and lunch, and when we came back to the hotel at 2.30 our room was ready. We stayed in room 8 and it was very nice, all the furnishings had a very luxurious feel, we had a bay window, armchair, desk & chair, and flat screen tv. Some nice pictures, flowers and ornaments for decoration too, plus complimentary tea, biscuits and toiletries and a smart and good sized bathroom with bath and overhead shower. The bed was very well made up and nicely presented, a very firm mattress which proved a little uncomfortable for me but my fiance found it just fine, so that's down to individual taste. Unfortunately I didn't have a great night's sleep, the occupant in the room above us was noisy and also as this was a business hotel aswell, there was quite a lot of noise in the corridor outside and banging of doors from about 7.30 onwards. We spent a relaxing hour or so in the spa, very warm in there but a cold water drink machine is provided. There seemed to be quite a lot of staff milling around and a couple of times some of them walked through the spa area talking quite loudly which did disrupt the serene atmosphere a little. I also found the jacuzzi to be a little too powerful and not so relaxing! The pool was nice to relax and swim in (not big enough to do proper lengths) and there was an aromatherapy steam room which was nice to sit in for a while. There is also a separate gym and a larger swimming pool in another part of the hotel, which we didn't use. For our evening meal we ate in a harvester about a 10 minute driveaway, a word of caution though on their website they advertise as having a restaurant on the same road as the hotel, but we could not find it anywhere! Check out was a leisurely 11am, overall we enjoyed our stay at this hotel, the spa and luxurious room made it a lovely place to relax and we would stay again.
- Official Description (provided by the hotel):
- The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. Free high speed WIFI, car parking is available at a charge of £10 per night. ... more less
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- Also Known As:
- Bournemouth Hallmark Hotel