Nice location and attractive frontage to hotel. Unfortunately everything after that went downhill.
Check in time was 3pm but we had to wait untill 5pm. When we were allocated our room it was filthy and not serviced. Even the carpets were a disgrace! The previous occupants must have had 6 dogs! We waited a further 30 minutes for our room to be prerared for us. My wife wished to use the bathroom at which time she was horrified to find that she couldn't sit on the loo without burning herself on the hot radiator at the side of the toilet! The resident handyman couldn't turn the heat off and reception said other customers had problems with the rooms in that part of the hotel! We were eventually given another room. Additionally all the hotel food was terrible ! We ate in one night , it was awful slop ! Second morning breakfast no orange juice, only grapefruit juice which we hate ! Tea and cofee cold and undrinkable ! Beware Britannia Hotels, I think they are all slipping downhill rapidly !More
- Free Wifi
- Free Parking