I can only wish I had read Graham C's review before I booked 1 night at the Heathlands Hotel. We had booked through Laterooms.com on 8th August and stayed the night of 11th.
Although you cannot book into your room until 3pm you are asked to vacate by 10 am the next morning.
We had booked an Executive Double with garden view and when we did get into our room it was a Family room made up with one double and 3 singles one of which was placed in front of the wardrobes.
When I complained they at first said they were fully booked. On asking for a refund and saying we would go elsewhere the duty manager spoke to housekeeping and managed to find us an Executive Double.
This room did overlook the garden but was also south facing and with the only ventilation being the windows was extremely hot.
I agree it is not a hotel that I would recommend to anyone. Time they caught up with what is expected of an Executive room.
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
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