We thought we were booking a better B & B room but what a total disgrace.
. The room was very dirty and obviously so on first glance!.
. The TV did not work!
. The bed had been changed to a smaller one not a problem but, the surround wallpaper was different for about a foot where a foot stall was placed for some strange reason as the bed was not high so did not warrant it.
. The tiles in the bathroom were broken or missing!
. The window was so bad that it let in the rain even though shut!
. The radiator did not work so a heater was in the room but it was not enough to keep out the cold or the drafts!
I could go on but there really is no point as I have written to their head office before and received no response as a result I will never stay in one of their accommodations ever again.
Please think very carefully before booking with this company its just not worth it.........
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
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