Right here we go!
Booked online through Booking.com. The pictures of the hotel from website looked reasonable hence the reason we booked. However, once arriving at the hotel lobby I stated to think seriously about the accommodation. The price was not too bad for a one night stay at £27.00, with other hotels within the same location charging pretty much the same. Greeted at the reception very nicely by the on Duty Manager (who was very helpful), collected the key and ventured off cautiously to our awaiting room!
Open the door of ROOM 133 to be greeted by the following:0
1. Dirty Carpets.
2. TV from the 1980's
3. Old paintwork,
4. Curtains that were hanging off
5. Bed had (pretty certain) bed bugs, dirty sheets.
6. Dangerous step up to bathroom,
7. Toilet not flushing properly.
8. Bath stained and Sink Stained
9. Shower Curtain over bath stained.
10. Decor and Upkeep substandard.
However once complained (politely) we did receive full refund and quickly left the building to breath fresh air, packed the car up and drove off happily to a new hotel with much much higher standard and charging only a staggering £30.00.
SO PLEASE PLEASE READ this REVIEW and TOTALLY KEEP CLEAR OF THIS HOTEL,
The Management of the Hotel (or should I say substandard SKIP) should be ashamed of themselves to be running a hotel with such POOR standards.
We do NOT recommend this to anyone unless ofcourse you don't mind staying in a DOSS HOLE!! Infact I wouldn't allow a Pet to live here!
Hope this helps - Happy Holidays!
James and Alexandra :)
- Official Description (provided by the hotel):
- The Heathlands Hotel is set in beautiful landscaped gardens in the quaint seaside town of Bournemouth. The hotel is situated in an ideal location in the town centre with seven miles of blue flag sandy beaches just minutes away. ... more less
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